Gurdeep Kaur
Brampton
Summary
Outgoing and friendly Receptionist delivering customer service and administrative excellence in all facets of clerical support and public interaction. Excels in calendar management and scheduling, data entry and database administration. Supportive and collaborative team player with attention to detail, passion for helping others, and ability to work well under pressure to maintain positive customer experience and complete daily tasks. Proactive problem solver with excellent critical thinking skills.
Overview
4
4
years of professional experience
Work History
Host
Punjabland
10.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Receptionist
Jasveet Singh
01.2024 - 09.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Server Assistance
1947
05.2023 - 12.2023
- Company Overview: Michelin star restaurant
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability
- Delivered outstanding customer service in with 1947 by following departmental protocols
- Michelin star restaurant
Receptionist
Farm pizza
09.2022 - 11.2023
- Delivered front house duties with warm and professional manner
- Collected and distributed incoming mail, employing strict confidentiality throughout
Care Assistant
Gold care home
11.2022 - 03.2023
- Delivered high quality care to clients with disabilities, achieving care plan objectives
- Maintained up to date knowledge on latest care practices by attending regular med and training opportunities
Retail Assistant
Cyber café
03.2022 - 05.2022
- Greeted customers and helped with selecting merchandise, finding accessories, and completing purchase
- Continually replenished stock in line with sales records, keeping well maintained, presentable item displays
Cashier
Yumchi
06.2021 - 12.2021
- Helped customers to locate specific products by conducting thorough stockroom checks, delivering exceptional service
- Recorded daily transaction information using POS system, enabling stock success monitoring
Education
Bachelor of business administration -
Buckinghamshire New university
High Wycombe02.2022
Skills
- Flexible
- Open and clear communication
- Client retention strategies
- Punctual
- Active listening skills
- Customer service
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Host
Punjabland
10.2024 - Current
Receptionist
Jasveet Singh
01.2024 - 09.2024
Server Assistance
1947
05.2023 - 12.2023
Care Assistant
Gold care home
11.2022 - 03.2023
Receptionist
Farm pizza
09.2022 - 11.2023
Retail Assistant
Cyber café
03.2022 - 05.2022
Cashier
Yumchi
06.2021 - 12.2021
Bachelor of business administration -
Buckinghamshire New university
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