Gurdarshan Singh

Results-driven professional transitioning into Sales and Consumer Executive roles, bringing a strong background in software development with a focus on problem-solving, data analysis, and customer engagement. Seeking to leverage technical skills, customer service experience, and a passion for sales to drive business growth and enhance client satisfaction.

• PYTHON course by kaggle
• HackerRank Skills verification test for Python(Basic)!
• Python 101 for Data Science by IBM

• Passed the HackerRank Skills verification test for Python (Basic)! (https://www.hackerrank.com/certificates/5f30f2)
• Completed Python 101 for Data Science by IBM (https://courses.cognitiveclass.ai/certificates/14c47a1fb3e84231bdea8481a4e0c07a)
• Completed Python course by Kaggle (https://www.kaggle.com/learn/certification/gurdarshansingh1997/python)
• Member of IEEE
• 45 days Internship at Uttarakhand Power Corporation Limited
• 7 days industrial visit to Adani thermal power plant, Dahanu Maharashtra
• FOOD DELIVERY APP (https://github.com/gurdarshan1997/food-delivery-app)

• Sales Techniques: Upselling, cross-selling, and lead generation, with a focus on strategic account management.
• Customer Service: Handling queries, resolving issues, maintaining client satisfaction, and fostering long-term client relationships.
• Communication: Clear and persuasive verbal and written communication, including presentations and reports.
• Negotiation: Strong negotiation skills with a focus on closing deals, customer retention, and conflict resolution.
• Market Research: Analyzing market trends, consumer behavior, and competitive landscape to inform strategies and drive business growth.
• Collaboration: Experience working in cross-functional teams to achieve sales targets and contributing to team development and morale.
• Data Analysis: Utilizing data analytics tools to track performance metrics, forecast sales trends, and optimize strategies.
• Customer Relationship Management (CRM): Proficient in CRM software to manage client interactions, track sales activities, and improve customer engagement.
• Product Knowledge: In-depth understanding of product features, benefits, and industry applications to effectively address client needs.
• Strategic Planning: Developing and implementing sales strategies aligned with business objectives to drive revenue and market expansion.