GURBIR SINGH SOHAL
Vernon,BC
Summary
Experienced Workshop and Customer Care Manager with a proven track record of 3 years in the automotive industry. Adept at leading teams, providing excellent customer service, and streamlining operations for maximum efficiency. Currently contributing to Purolator success in Canada as a Parcel Sorter, demonstrating a strong work ethic and adaptability to new environments.
Overview
7
7
years of professional experience
Work History
Parcel Sorter
Purolator
10.2024 - Current
- Efficiently manage and sort parcels for timely dispatch
- Maintain organization and accuracy in a fast-paced environment
- Collaborate with team members to ensure workflow efficiency
Mechanic
HIRA AUTOMOBILES
11.2019 - 09.2024
- Managed customer service operations, ensuring customer satisfaction and addressing service inquiries
- Oversaw a team of support staff, implementing customer care protocols
- Improved customer retention and satisfaction through quality service management
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Chef
DOMINOS
07.2018 - 04.2019
- Provided excellent customer service, assisting with orders and ensuring customer satisfaction
- Handled in-store operations such as order processing, food preparation, and inventory management
Education
DIPLOMA - MECHANICAL ENGINEERING
BHAI GURDAS INSTITUTE OF COLLEGES
12.2023
BACHELORS - MECHANICAL ENGINEERING
RAYAT BAHRA
01.2020
Skills
- Team Leadership & Management
- Customer Service
- Technical Knowledge
- Adaptability
- Pallet jack operation
Timeline
Parcel Sorter
Purolator
10.2024 - Current
Mechanic
HIRA AUTOMOBILES
11.2019 - 09.2024
Chef
DOMINOS
07.2018 - 04.2019
BACHELORS - MECHANICAL ENGINEERING
RAYAT BAHRA
DIPLOMA - MECHANICAL ENGINEERING
BHAI GURDAS INSTITUTE OF COLLEGES
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