Flexible and responsive to changing work patterns with ability to work in a team setting or independently. Ability to work in a fast-paced environment with excellent customer service and interpersonal skills. Effective communication skills. Quick adaptability and keen to learn new things.
Hi, I’m
Gurbir Kaur
Retail Associate
Winnipeg,MB
Summary
Overview
3
years of professional experience
Work History
Alpha 1 MallAmritsar, Punjab, India
Customer Service Associate
11.2021 - 11.2022
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Monte CarloAmritsar, Punjab, India
Retail Sales Associate
01.2020 - 09.2021
Job overview
- Supported efficient and timely replenishment of sales floor merchandise.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Maintained clean sales floor and straightened and faced merchandise.
Education
University of WinnipegWinnipeg, MB
BBA from Business And Administration
01.2025
University Overview
Dr. APJ I.T.I Institute of Management And Tech.Mohali, Punjab, India
from Diploma in E Business Management
08.2021
University Overview
IT CollegeBhagwanpura, Punjab, India
High School Diploma
03.2019
University Overview
Skills
- Account Management
- Project Management
- Customer Relationship Management
- Exceptional Communicator
- Critical Thinking
- Data Analysis
Timeline
Customer Service Associate
Alpha 1 Mall
11.2021 - 11.2022
Retail Sales Associate
Monte Carlo
01.2020 - 09.2021
University of Winnipeg
BBA from Business And Administration
Dr. APJ I.T.I Institute of Management And Tech.
from Diploma in E Business Management
IT College
High School Diploma
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