Gurbinder Singh
West Kelowna,BC
Summary
A punctual, Trilingual individual and Highly motivated seeking for new challenging work environment. Highly effective working as both part of a team and in a solitary role. Eager to learn all aspects of skills and gain hands on experience .Results-oriented Assistant Manager with a background in delivery operations and extensive experience as a ramp agent. Proficient in coordinating logistics, optimizing delivery routes, and ensuring on-time performance in fast-paced environments. Skilled in team leadership, training, and development to maximize productivity and enhance operational efficiency.
Overview
6
6
years of professional experience
Work History
Independent Contractor
Skip The Dishes
02.2022 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Successfully completed over 15000 deliveries on multiple platforms.
Assistant Manager
Panjabi Pizzeria
01.2021 - 02.2022
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Train new and current employees on proper customer service practices.
- Managed closing procedures and recommended changes to enhance efficiency of daily activities.
Sandwich Artist
SUBWAY®Restaurant
01.2018 - 01.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Ramp Agent
IRONMAN HOLDING
05.2018 - 09.2019
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and assisted crew and travelers with bags for over 10 daily flights.
Education
Bachelor of Business Administration - Management (2years)
Okanagan College
Kelowna, BCSkills
- Client Relationship Building
- Workload Management
- Trilingual
- Safety Compliance
- Creative problem solving
Languages
Punjabi
Native or Bilingual
Hindi
Full Professional
English
Full Professional
Timeline
Independent Contractor
Skip The Dishes
02.2022 - Current
Assistant Manager
Panjabi Pizzeria
01.2021 - 02.2022
Ramp Agent
IRONMAN HOLDING
05.2018 - 09.2019
Sandwich Artist
SUBWAY®Restaurant
01.2018 - 01.2021
Bachelor of Business Administration - Management (2years)
Okanagan College
Similar Profiles
Akshay PatelAkshay Patel
Inventory Coordinator at SKIP THE DISHES/ SKIP EXPRESS LANEInventory Coordinator at SKIP THE DISHES/ SKIP EXPRESS LANE
Ahmad RizwanAhmad Rizwan
Delivery Courier at Skip The DishesDelivery Courier at Skip The Dishes
Varun SinghVarun Singh
Delivery Driver at DoorDash & Skip The DishesDelivery Driver at DoorDash & Skip The Dishes
Pardeep SinghPardeep Singh
Food Delivery (Full Time) at Skip The Dishes/ Uber EatsFood Delivery (Full Time) at Skip The Dishes/ Uber Eats
Shane KasokeoShane Kasokeo
Operations Manager at Kamloops ScaffoldOperations Manager at Kamloops Scaffold