Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gurbeer Kaur

Dartmouth,NS

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Picker Packer

Sobeys Distribution Center
01.2024 - Current
  • Efficiently pick customer orders
  • Locate products using technology
  • Retrieve orders according to quantity, size and quality
  • Build pallets with orders and position them to loading docks
  • Operate forklift in and around warehouse
  • Wrap orders before loading on trucks.

Restaurant Hostess

LETS Grill Restaurant
04.2023 - 12.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Answered customer questions about hours, seating, and menu information.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.

CREW MEMBER

McDonald
05.2023 - 12.2023
  • Educated customers on menu items, product ingredients and nutritional values
  • Performed cashier duties such as taking orders, collecting payments and providing change
  • Restocked kitchen supplies including food products and utensils.

RECEPTIONIST

Waterside
05.2021 - 03.2022
  • Greeted visitors and provided them with assistance
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
  • Scheduled appointments for clients, customers, and other visitors
  • Maintained a neat reception area by organizing materials and tidying up furniture
  • Performed data entry tasks into various computer systems accurately and promptly.

Education

Computer System Tecnician, Computer And Informatio -

Loyalist College of Applied Arts And Technology
North York, ON
12.2022

Skills

  • Customer Engagement
  • Beverage Preparation
  • Order Management
  • Problem-Solving
  • Clear Communication
  • Flexible Schedule
  • Cash Handling
  • Safe Food Handling

Timeline

Picker Packer

Sobeys Distribution Center
01.2024 - Current

CREW MEMBER

McDonald
05.2023 - 12.2023

Restaurant Hostess

LETS Grill Restaurant
04.2023 - 12.2023

RECEPTIONIST

Waterside
05.2021 - 03.2022

Computer System Tecnician, Computer And Informatio -

Loyalist College of Applied Arts And Technology
Gurbeer Kaur