Gurans Giri
scarborough, ON
Summary
Dynamic customer service professional with over a year at Canbe Foods, excelling in problem resolution and relationship building. Recognized for enhancing customer satisfaction through strong communication and multitasking abilities. Proficient in Microsoft Office, adept at thriving in high-pressure situations while delivering exceptional service. Committed to fostering positive customer experiences.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Canbe Foods
01.2024 - Current
Assist customers with product inquiries, orders, and issue resolution.
Provide excellent customer support by addressing complaints and ensuring satisfaction.
Process transactions, maintain accurate records, and manage customer accounts.
Collaborate with team members to improve service efficiency and customer experience.
Education
Computer System Technician Networking
Centennial College
Scarborough, Ontario, CanadaSkills
Strong communication and interpersonal skills
Customer service and problem resolution expertise
Ability to handle high-pressure situations with professionalism
Multitasking and time management skills
Basic technical troubleshooting knowledge
Proficiency in Microsoft Office (Word, Excel, Outlook)
Languages
English
Full Professional
Hindi
Full Professional
Nepali
Native or Bilingual
Timeline
Customer Service Representative
Canbe Foods
01.2024 - Current
Computer System Technician Networking
Centennial College
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