Guramritpal Singh
Vernon,BC
Summary
Enable To work in tandem with a team in a challenging and competitive environment where I could improve my knowledge, capabilities and put them to use for the development of the organisation.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Subway
05.2022 - 01.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Associate Of Arts - Arts
Okanagan College
VernonSkills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Accomplishments
• Won a volleyball tournament at state level.
Languages
English
Full Professional
Punjabi
Native or Bilingual
Timeline
Customer Service Representative
Subway
05.2022 - 01.2024
Associate Of Arts - Arts
Okanagan College
Similar Profiles
Henok EskenderHenok Eskender
Cashier at SubwayCashier at Subway
Mathew RoweMathew Rowe
Senior Sandwich Artist at SubwaySenior Sandwich Artist at Subway
Andrew PageAndrew Page
Manager-In-Training at SubwayManager-In-Training at Subway
Angela RoseAngela Rose
Sandwich Artist at SubwaySandwich Artist at Subway
Guranjan GorayaGuranjan Goraya
Security Officer at GardaWorld SecuritySecurity Officer at GardaWorld Security