Guraditta Dhillon
Amaranth,ON
Summary
Dynamic Crew Trainer at McDonald's with a proven track record in enhancing employee performance through tailored training programs. Expert in customer service and POS systems, I successfully reduced turnover by creating an engaging learning environment, fostering strong guest relations, and promoting team versatility. Committed to driving productivity and excellence in service delivery.
Overview
1
1
year of professional experience
Work History
Crew Trainer
McDonald's
07.2024 - Current
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
- Reduced employee turnover by fostering a supportive and engaging learning environment.
Education
Bachelor of Arts - Justice Studies
University of Guelph-humber
Toronto04-2029
Skills
- Customer service
- Guest relations
- Payment processing
- POS systems operations
- POS system experience
Languages
Punjabi
Professional Working
English
Native or Bilingual
Timeline
Crew Trainer
McDonald's
07.2024 - Current
Bachelor of Arts - Justice Studies
University of Guelph-humber