Summary
Work History
Education
Skills
Languages
Timeline
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Guntaas Samra

Niagara Falls,ON

Summary

Dynamic and results-oriented professional with a proven track record at A&W® Restaurants, excelling in customer service and cash handling. Demonstrated ability to enhance customer satisfaction and loyalty through exceptional service and accuracy. Skilled in problem-solving and communication, adept at fostering positive relationships and promoting store promotions to boost sales. Committed to professionalism and continuous improvement.

Work History

Cashier

A&W® Restaurants
06.2024 - 09.2024
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Built relationships with customers to encourage repeat business.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.

Education

High School Diploma -

W.P Wagner High School
Edmonton, AB
06-2023

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Cleaning and sanitizing
  • Customer Relations
  • Written and verbal communication
  • Organizational abilities
  • Problem-Solving
  • Professionalism

Languages

English
Professional Working
Punjabi
Limited Working
Hindi
Elementary

Timeline

Cashier

A&W® Restaurants
06.2024 - 09.2024

High School Diploma -

W.P Wagner High School
Guntaas Samra