GUNREET KAUR
Saskatoon,,Saskatchewan
Summary
Focused professional with expertise preparing meals for customers in busy establishments. Versatile professional with experience in food safety, supply management and plating. Courteous and excellent at multitasking and presentation skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sandwich Artist
Subway
Saskatoon, Saskatchewan
01.2024 - Current
- Delivered food orders promptly and accurately to guests tables.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Organized take-out orders for customers who requested them.
- Performed opening and closing duties as assigned by management.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Followed established cash handling procedures when collecting payment from customers.
- Prepared beverages such as coffee, tea, soda.
Food and Beverage Attendant
Trifon's Pizza
Swift Current, Saskatchewan
09.2023 - 12.2023
- Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
- Assisted other staff members in setting up banquet events according to customer requests.
- Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Conducted routine checks to ensure the freshness and proper storage of ingredients.
Remote Technical Support Service Desk Analyst
Fujitsu
Montreal, Quebec
05.2023 - 08.2023
- Tier 1 Service desk analyst - assisting GOA (Government of Alberta) employees with changes to their administrator accounts, passwords, and domain privileges in active directory as required.
- Experience supporting windows 7 - 10, Citrix, Azure Virtual desktop, installation and configuration of desktop, laptops, and printers.
- Provide support on phone, email, or chat to correctly identify, escalate, resolve, or quantify and document tickets.
- Perform remote desktop operations to assess software configuration malfunctions and overall system operation.
- Experience supporting smart phones including iPhone and android models.
- Understanding of LAN technologies and IP addressing.
- Provide support for remote users (VPN and other connectivity issues) and SAP modules.
- Assisting with troubleshooting Microsoft applications which include restoring personal files, network folders, configuring MS office suite, and issues with outlook application.
IT Technical Support Chat/Call Representative Specialist
IO Solutions Inc
Montreal, Quebec
05.2022 - 04.2023
- Familiarity with wireless Connectivity Products.
- Experience handling 2 to 3 Queries at a time.
- Handling Trouble tickets with full inspection for technical issues.
- Understanding of LAN technologies and IP addressing.
- Diagnosed and resolved technical hardware and software issues involving internet Connectivity.
- Investigate and respond to support requests via email, phone, and remote-control software.
- Mentoring and training new representatives.
- Worked on Installation and troubleshooting of networking devices such routers and adapters.
Education
Information technology Programmer Analyst -
College LaSalle
Montreal, QC, Canada02.2023
Skills
- Customer service
- Cash handling
- Point of sale operation
- Patience and empathy
- Customer service excellence
- Employee training
- Team coordination
- Order taking
- Decision making aptitude
- Product knowledge
Languages
English, Fluent
Certification
- Food Handler Certification (March 03, 2024)
Languages
English
Full Professional
Timeline
Sandwich Artist
Subway
01.2024 - Current
Food and Beverage Attendant
Trifon's Pizza
09.2023 - 12.2023
Remote Technical Support Service Desk Analyst
Fujitsu
05.2023 - 08.2023
IT Technical Support Chat/Call Representative Specialist
IO Solutions Inc
05.2022 - 04.2023
Information technology Programmer Analyst -
College LaSalle
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