Summary
Overview
Work History
Education
Skills
Timeline
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GUNJAN RAINU

HAMILTON,CANADA

Summary

Experienced administrative professional ready to drive operational efficiency and streamline office functions. Known for strong organizational skills, effective communication, and team collaboration. Expertise includes managing schedules, coordinating meetings, and handling correspondence. Adaptable and reliable, with focus on achieving results in fast-paced environment.

Overview

10
10
years of professional experience

Work History

Office Administrator

JH CLIICK IMMIGRATION
02.2022 - 01.2025
  • Streamlined office operations by implementing efficient filing systems and document management practices.
  • Managed incoming communications, ensuring timely responses and prioritization of urgent matters.
  • Developed training materials for new staff, enhancing onboarding processes and improving team integration.
  • Oversaw inventory management, including procurement of office supplies and maintaining cost-effective purchasing strategies.
  • Mentored junior administrative staff, fostering professional development and enhancing team collaboration.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.

Office Administrator of Accounts

VISION VANITIES
01.2020 - 11.2020
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
  • Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
  • Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
  • Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.

International Flight Attendant

Jet Airways
08.2014 - 12.2019
  • Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Ensure safety and comfort of customers onboard aircraft.
  • Answered passengers' questions and provided solutions to issues arising during flights.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight.
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.

Education

BACHELOR OF COMMERCE - ACCOUNTNG

DELHI UNNIVERSITY
07.2015

Skills

  • Client relationship development
  • Meeting scheduling expertise
  • Organizational leadership
  • Organized mail management

Timeline

Office Administrator

JH CLIICK IMMIGRATION
02.2022 - 01.2025

Office Administrator of Accounts

VISION VANITIES
01.2020 - 11.2020

International Flight Attendant

Jet Airways
08.2014 - 12.2019

BACHELOR OF COMMERCE - ACCOUNTNG

DELHI UNNIVERSITY

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