GUNJAN MEHANDRU
Brampton,ON
Summary
Dynamic sales professional with expertise in customer service, product demonstration, and transaction accuracy. Proven ability to enhance customer relationships and drive sales growth through effective negotiation tactics.
Overview
9
9
years of professional experience
Work History
Sales Professional
OURR HOME & APPLIANCES
Brampton, Ontario
09.2023 - 02.2026
- Developed and implemented sales strategies that expanded customer base and increased revenue.
- Negotiated pricing contracts with clients to maximize profitability and strengthen relationships.
- Engaged customers to assess needs and recommend appliances that enhanced satisfaction and loyalty.
- Demonstrated product features and benefits to improve customer understanding.
- Resolved customer inquiries and complaints with efficiency and professionalism.
- Answered customer questions, shared product knowledge and researched pricing and availability.
- Recommended discounts or special offers based on customer needs.
- Processed transactions accurately via point-of-sale systems.
- Participated in training sessions on new products or trends in the industry.
Sales Professional
TA APPLIANCES & BARBECUES
Mississauga, Ontario
01.2021 - 09.2023
- Collaborated with team members to create effective sales strategies.
- Maintained relationships with existing customers to encourage repeat and additional sales.
- Educated customers on warranty options and service plans available.
- Assisted in maintaining inventory levels and restocking merchandise.
Sales Professional
APPLIANCE JUNCTION
Brampton, Ontario
07.2020 - 01.2021
- Developed key customer relationships to increase sales.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided detailed product information to customers and answered inquiries in a timely manner.
- Monitored competitors' activities in order to remain competitive in the marketplace.
Sales Manager
BRAMPTON TV & APPLIANCES
Brampton, Ontario
01.2017 - 07.2020
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Directed and coordinated products, services and sales activities.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Resolved customer complaints regarding sales and service.
Education
High School Diploma -
LAMBTON COLLEGE
Mississauga, ON08-2018
Skills
- Sales analytics
- Market analysis
- Contract management
- Product demonstration
- Point-of-sale systems
- Customer relationship management
- Customer service
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Timeline
Sales Professional
OURR HOME & APPLIANCES
09.2023 - 02.2026
Sales Professional
TA APPLIANCES & BARBECUES
01.2021 - 09.2023
Sales Professional
APPLIANCE JUNCTION
07.2020 - 01.2021
Sales Manager
BRAMPTON TV & APPLIANCES
01.2017 - 07.2020
High School Diploma -
LAMBTON COLLEGE