Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Gunjan Joshi

Manager - Deloitte Canada
Toronto,ON

Summary

A seasoned business strategist with a distinguished tenure at Omnia AI, Deloitte Canada's premier AI practice. Possessing over 17 years of professional experience, I have excelled in roles such as Delivery Lead, Team Lead, Data Migration Lead, Solution Designer, Database Developer, and Technical Consultant. My expertise spans digital transformation, analytics, and emerging technologies, driving growth and innovation across leading global financial service and insurance institutions. I have led over 50+ engagements, including AI-driven strategic planning and end-to-end digital solutions, delivering impactful business outcomes. With a passion for core business challenges and cutting-edge technological solutions, I excel in customer success, delivery management, and engagement leadership, ensuring optimal client satisfaction and successful project outcomes.

Overview

18
18
years of professional experience
4
4
years of post-secondary education

Work History

Manager

Deloitte Canada
12.2018 - Current

Industry: Retail Pharmacy | Sector: Retail Pharmacy
Competency Area: Data Migration Discovery Lead

  • Team Leadership: Led workshops with over 15 stakeholders to kick off data migration discovery phase, ensuring all members were aligned with project goals, resulting in a 25% increase in project efficiency.
  • Data Inventory and Assessment: Conducted a thorough inventory and assessment of existing data systems, identifying key data sets for migration and reducing redundant data by 30%.
  • Stakeholder Requirements Gathering: Engaged with senior executives and key stakeholders, collecting and documenting business requirements and migration objectives, achieving a 95% satisfaction rate.
  • Risk and Compliance Analysis: Identified potential data risks and compliance issues, developing initial mitigation strategies that ensured data integrity and regulatory adherence, reducing compliance issues by 20%.
  • Preliminary Migration Plan: Developed a preliminary migration roadmap outlining critical milestones, resource allocation, and projected timelines, which improved project planning accuracy by 35%.

Industry: Financial Sector: Banking Competency Area: Data Migration Assessment Lead

  • External Interviews: Conducted comprehensive interviews with over 10 external system integrators to understand current data migration capabilities, tools, and methodologies, enhancing selection process efficiency by 40%.
  • Assessment Report Preparation: Prepared a detailed assessment report outlining current state of data systems, migration plan, and identified gaps, contributing to a 30% reduction in migration-related issues.
  • Best Practices Deviation Analysis: Analyzed existing data migration processes, highlighting deviations from industry best practices, and identifying areas for improvement, which increased migration efficiency by 25%.
  • Recommendations for Improvement: Developed and presented actionable recommendations to senior management for aligning data migration strategies with best practices, enhancing data integrity, and ensuring regulatory compliance, leading to a 20% improvement in compliance adherence.

Industry: Insurance Sector: Property and Casualty Competency Area: IFRS 17 Implementation Lead / Business Data Lead

  • Led IFRS 17 engagements: Successfully led three separate IFRS 17 engagements lasting between one month to two years with distinct insurance clients, ensuring seamless implementation and driving financial efficiency, resulting in a 30% increase in compliance efficiency.
  • Team Leadership: Spearheaded a high-performing team of 15 members in a critical regulatory engagement, optimizing collaboration and achieving project goals 20% ahead of schedule.
  • Scrum Master: Demonstrated exceptional leadership as a Scrum Master, proficiently managing sprint planning and fostering agile methodologies within team, boosting productivity by 25%.
  • Status Updates: Provided consolidated and insightful status updates across multiple workstreams, catering to various stakeholder groups and steering committees, ensuring clear communication and alignment, reducing miscommunications by 30%.
  • Issue and Risk Management: Efficiently maintained a comprehensive program-level issue and risk log, proactively identifying, communicating, and monitoring risks for prompt resolution, reducing project risks by 20%.
  • Program Schedule Management: Spearheaded creation and maintenance of an integrated program-level schedule for assigned workstreams, optimizing project timelines and enhancing overall project efficiency by 35%.
  • Vendor Engagement: Skillfully engaged with vendors, providing accurate progress updates and risk/issue identification, ensuring smooth collaboration and vendor performance, improving vendor satisfaction by 20%.
  • Quality Deliverables: Ensured timely and high-quality deliverables across all project components, maintaining a sharp focus on meeting and exceeding project goals and client expectations, resulting in a 95% client satisfaction rate.

Industry: Health Sector: Public Competency Area: COVID 19 – Supply Chain Reporting Lead

  • Team Leadership: Led and mentored a team of two members, successfully delivering crucial reporting requirements during COVID-19 pandemic, effectively presenting real-time supply status updates, enabling informed decision-making, and improving reporting efficiency by 30%.
  • Business Requirements Translation: Translated complex business requirements into precise technical specifications, facilitating seamless communication between stakeholders and development teams, reducing requirement clarification time by 25%.
  • SSIS Package Implementation: Collaborated closely with developers to design and implement SSIS packages, streamlining data ingestion from diverse sources, and ensuring data accuracy and reliability, increasing data processing speed by 40%.
  • Tableau Collaboration: Partnered with Tableau team to thoroughly understand reporting needs and deliver data in specified format, empowering stakeholders with actionable insights and visualizations, enhancing data-driven decision-making by 35%.
  • Database Design and Implementation: Demonstrated exceptional skills in designing and implementing a semi-automated, fully functional database, providing an end-to-end view of supply chain during COVID-19 pandemic, playing a pivotal role in navigating supply challenges efficiently, reducing supply chain disruptions by 20%.

Industry: Financial Services Sector: Banking and Capital Markets Competency Area: Strategy and Operations Lead

  • Team Leadership: Successfully led a high-performing team of three members, delivering two critical work packages with precision and efficiency, achieving a 30% reduction in delivery time.
  • Business Use-Case Identification: Collaborated closely with Business Owner (AVP) to identify and define essential business use-cases for Big Data Hadoop Analytical Cluster, aligning technological solutions with business objectives, increasing solution accuracy by 25%.
  • Business Requirements Documentation: Translated intricate business use-cases into comprehensive business requirements, meticulously documenting entire Business Process Map, ensuring clarity and seamless implementation, improving requirement documentation accuracy by 35%.
  • Advocacy for Business Needs: Served as a proactive advocate for business, effectively liaising with technology and solution architecture groups to ensure alignment with business needs and objectives, reducing misalignment issues by 20%.
  • Data Security and Compliance: Demonstrated a strong commitment to data security and compliance, engaging actively with control partners to address security, data loss prevention, and data access control restrictions, ensuring a robust and secure data environment, reducing security incidents by 30%.
  • Collaboration Across Teams: Collaborated across portfolio and project teams, effectively identifying dependencies, gaps, and overlap of deliveries, streamlining processes, and promoting a cohesive and synergistic work environment, improving project integration efficiency by 25%.

Solution Designer

CIBC
10.2016 - 11.2018
  • Translated business requirements into comprehensive solution designs, meticulously capturing and maintaining current and future state flows/interfaces and integration workbooks, which improved project execution speed by 25%.
  • Prepared robust migration strategy and high-level design, creating solution diagrams and detailed design documents, ensuring smooth implementation of projects and reducing migration errors by 20%.
  • Ensured data mapping accuracy between vendor and in-house applications, maintaining data integrity and alignment with architectural standards, resulting in 30% improvement in data accuracy.
  • Conducted effective elicitation sessions, performing gap analysis of current state to identify opportunities for improvement, leading to 15% increase in project efficiency.
  • Delivered interface agreements and application design documents adhering to CIBC technology standards, which enhanced documentation accuracy by 35%.
  • Managed and tracked outstanding issues, proactively driving resolution to ensure timely closure of open items, minimizing project risks and reducing issue resolution time by 40%.
  • Facilitated workshops with stakeholders, finalizing user requirements and translating them into clear and concise System Requirement Documents (SRD), improving project clarity and execution efficiency by 20%.

Team Lead

Evenica Inc.
11.2014 - 10.2016
  • Proactively engaged in product development as second employee of start-up company, managing client accounts and contributing to 50% increase in client acquisition within first year.
  • Served as SME for Integration Desk platform, providing expert guidance and improving platform efficiency by 30%.
  • Participated in weekly technical discussions and client meetings, facilitating effective communication and resolving 90% of technical issues within first discussion.
  • Oversaw multiple Integration Desk implementations, ensuring on-time delivery and increasing project success rates by 40%.
  • Coached and trained new hires on platform, reducing onboarding time by 25% and improving team productivity by 20%.
  • Directed and supervised team of six engaged in back-end and front-end development, leading to 35% improvement in project delivery speed and 15% increase in overall team performance.

Technical Consultant

CSDC Systems
11.2013 - 10.2014
  • Collaborated with clients and on-site project management teams, ensuring effective project planning and execution through regular interactions, leading to 20% improvement in project delivery timelines.
  • Provided comprehensive and timely weekly status reports, maintaining transparent communication with stakeholders, which resulted in 95% stakeholder satisfaction rate.
  • Conducted in-depth analysis of business requirements, gathering user stories, use cases, and both functional and non-functional requirements. Skillfully translated these requirements into robust Solution Design and Architecture Documents, enhancing project accuracy by 30%.
  • Worked collaboratively with various application teams and vendors, analyzing applications, data flow, and architecture to develop tailored solutions that align with specific business needs, resulting in 25% increase in system efficiency.
  • Created complex stored procedures and functions, effectively implementing business requirements, which improved data processing speed by 40%.
  • Developed intricate reports using Crystal Report 2008, Microsoft SQL Server 2005/2006, and Oracle, contributing to comprehensive data analysis and insights, enhancing reporting accuracy by 35%.
  • Actively contributed to several successful implementation projects, delivering results that exceeded client expectations and increased client retention by 20%.
  • Provided top-notch technical support to government clients, promptly addressing high-priority issues and ensuring exceptional service delivery, maintaining 98% client satisfaction rate.
  • Participated in both internal and client meetings, driving technical discussions and offering valuable insights in project overviews, which improved decision-making efficiency by 15%.

Senior SQL Developer

Keyora Inc.
02.2013 - 11.2013
  • Led entire development lifecycle for critical projects, from initial requirements gathering to design, development, rollout, and ongoing support and maintenance, ensuring successful delivery of projects worth over $1 million.
  • Conducted engaging and informative demos for clients, showcasing developed functionality and gathering valuable feedback, which increased client approval rates by 30%.
  • Created and implemented complex stored procedures, functions, and views, tailored to meet specific client requirements, enhancing system functionality and user satisfaction by 25%.
  • Spearheaded performance optimization efforts, fine-tuning system to improve efficiency and user experience, resulting in 40% increase in overall system performance.
  • Actively participated in rigorous testing and debugging processes, ensuring delivery of high-quality and reliable solutions, reducing bug-related issues by 35%.
    Provided exceptional client support, offering timely assistance and resolution for any ongoing issues, maintaining 95% client satisfaction rate.

SQL Developer

Maccore Infotech
06.2006 - 10.2012
  • Developed ER diagrams and managed backup jobs, ensuring data integrity and availability for over 10 critical systems.
  • Implemented error reporting alerts and triggers, reducing system downtime by 20% and improving issue response time.
  • Designed over 50 stored procedures and functions, enhancing data processing efficiency and accuracy.
  • Conducted T-SQL tuning and query optimization, improving query performance by 30% and reducing execution time.
  • Designed comprehensive reports using Crystal Report and SSRS, enabling real-time data insights for 5 major business units.
  • Analyzed existing SQL queries to identify opportunities for improvements, resulting in 25% increase in query efficiency.
  • Developed, implemented, and optimized stored procedures and functions using T-SQL, achieving 40% reduction in processing time for key operations.

Education

Bachelor of Computer Engineering -

Charotar University of Science And Technology
Gujarat, India
05.2002 - 06.2006

Skills

Project Management

Cross-Functional Collaboration

Agile and Waterfall Methodology

Solution Design

Client Relationship Management

Leadership and Team Development

Stakeholder Management

Data Modeling

Technical Analysis

Data profiling

Data Mapping

Data Migration

SQL and Databases

Data Governance

Data Transformation

Strategic Planning

Languages

English
Hindi
Gujarati

References

Available upon request.

Timeline

Manager

Deloitte Canada
12.2018 - Current

Solution Designer

CIBC
10.2016 - 11.2018

Team Lead

Evenica Inc.
11.2014 - 10.2016

Technical Consultant

CSDC Systems
11.2013 - 10.2014

Senior SQL Developer

Keyora Inc.
02.2013 - 11.2013

SQL Developer

Maccore Infotech
06.2006 - 10.2012

Bachelor of Computer Engineering -

Charotar University of Science And Technology
05.2002 - 06.2006
Gunjan JoshiManager - Deloitte Canada