Gungeet Agnihotri
Abbotsford,Canada
Summary
Results-oriented professional with extensive experience in customer service and sales. Known for strong team collaboration and problem-solving skills, consistently improving customer satisfaction and operational efficiency through effective training and leadership.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Coordinator and Trainer
Executive Aviation
Abbotsford, BC
03.2023 - Current
Passenger Service Lead
Executive Aviation
Abbotsford, BC
09.2022 - Current
Passenger Service Lead
Menzies Aviation
Abbotsford, BC
12.2021 - 09.2022
Production Worker
A & P FRUIT GROWERS
06.2021 - 09.2021
Lead Operator
FT Synthetics Inc.
Abbotsford, BC
08.2020 - 01.2021
Receiver/Shipper
Staples
Abbotsford, BC
12.2019 - 08.2020
Sales Associate
SoftMoc
Grande Prairie, AB
08.2019 - 12.2019
Front Desk Agent
Planet Fitness
Grande Prairie, AB
12.2018 - 08.2019
Front Desk Agent
Motion Fitness
Grande Prairie, AB
09.2018 - 12.2018
Education
College certificate - Accounting and Bookeeping
Western Community College
Abbotsford, BC10.2024
Diploma - Dental Assisting
Western Community College
Abbotsford, BC11.2021
Secondary School -
SACRED HEART SEN. SEC. SCHOOL
03.2016
Skills
- Microsoft Office Suite
- Team collaboration
- Customer service excellence
- Handling escalations
- Problem-solving
- Sales expertise
- Customer service
- Typing proficiency
- Bilingual communication
- Multilingual capabilities
Certification
- Cracking The Dementia Code Fundamentals, 07/01/21, Present
- Gender-based Analysis+, 07/01/21, Present
- Serving It Right, 08/01/20, 08/01/25
- Security Guard License, 01/01/20, 01/01/21
- WHMIS Certification
Timeline
Customer Service Coordinator and Trainer
Executive Aviation
03.2023 - Current
Passenger Service Lead
Executive Aviation
09.2022 - Current
Passenger Service Lead
Menzies Aviation
12.2021 - 09.2022
Production Worker
A & P FRUIT GROWERS
06.2021 - 09.2021
Lead Operator
FT Synthetics Inc.
08.2020 - 01.2021
Receiver/Shipper
Staples
12.2019 - 08.2020
Sales Associate
SoftMoc
08.2019 - 12.2019
Front Desk Agent
Planet Fitness
12.2018 - 08.2019
Front Desk Agent
Motion Fitness
09.2018 - 12.2018
College certificate - Accounting and Bookeeping
Western Community College
Diploma - Dental Assisting
Western Community College
Secondary School -
SACRED HEART SEN. SEC. SCHOOL