Guneet Sivia
Surrey
Summary
Enthusiastic and ambitious customer service and administrative specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Overview
7
7
years of professional experience
Work History
Branch Office Manager
Western Pacific Transport AB Limited
05.2019 - 11.2023
- Use computers for various applications, such as database management or word Processing
- Including Xpert IT Solutions software and EDI management
- Overseeing general office operation
- Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers
- Coordinating appointments and meetings and managing staff calendars and schedules
- Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity
- Purchasing office supplies and equipment and maintaining proper stock levels
- Producing reports, composing correspondence, and drafting new contracts
- Conducted performance evaluations of staff members, providing feedback for individual growth and development.
Administrative Assistant
Sas and Ing Immigration Law Centre
01.2018 - 01.2019
- Use computers for various applications, such as database management or word processing
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced
- Create, maintain, and enter information into databases
- Set up and manage paper or electronic filing systems, recording information updating paperwork, or maintaining documents, such as attendance records, correspondence or other material
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
- Greet visitors or callers and handle their inquiries or direct them to the appropriate people according to their needs
- Maintain scheduling and event calendars
- Schedule and confirm appointments for clients
- Coordinate, meetings, or special events, such as luncheons
- Order and dispense supplies.
Administrative Assistant/Supply Chain Clerk
Canadian Business Resources Group
02.2017 - 01.2018
- Use computers for various applications, such as database management or word Processing
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
- Schedule and confirm appointments for clients, customers, or supervisors
- Keep records of all goods shipped, received, and stored
- Create, maintain, and enter information into databases
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
- Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
Education
Business Administration Diploma -
Kwantlen Polytechnic University
Surrey, British Columbia12.2016
High School Diploma -
Modern Senior Secondary School
Patiala, Punjab04.2014
Skills
- Accounting Tally
- Sage 50
- MS Office
- Fast Typing
Languages
English
Timeline
Branch Office Manager
Western Pacific Transport AB Limited
05.2019 - 11.2023
Administrative Assistant
Sas and Ing Immigration Law Centre
01.2018 - 01.2019
Administrative Assistant/Supply Chain Clerk
Canadian Business Resources Group
02.2017 - 01.2018
Business Administration Diploma -
Kwantlen Polytechnic University
High School Diploma -
Modern Senior Secondary School
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