Guneet Singh Rally
Sydney
Summary
Dynamic and results-driven production leader with a strong background in manufacturing operations, team development, and process optimization. Proven ability to lead high-performing teams, improve efficiency, and drive continuous improvement. Passionate about fostering a positive work culture that encourages growth, accountability, and innovation. Adept at balancing leadership, strategy, and hands-on problem-solving to achieve operational excellence.
Overview
4
4
years of professional experience
Work History
Production Lead
Protocase Inc.
06.2024 - Current
- Lead a team of production personnel, ensuring high levels of efficiency, quality, and safety
- Develop and coach team members to foster a culture of growth, accountability, and teamwork
- Oversee production processes, manage resources effectively, and ensure on-time delivery of high-quality products
- Collaborate with the Operations Manager to implement continuous improvement strategies
- Conduct performance evaluations, provide constructive feedback, and support professional development
- Assist with hiring, administrative tasks, and shift scheduling to optimize workflow
Production Team Member
Protocase Inc.
02.2023 - 06.2024
- Operated various production machines while maintaining high standards of quality and productivity
- Assisted in troubleshooting equipment and implementing solutions to enhance efficiency
- Ensured adherence to safety protocols and workplace regulations
Fraud Services Advisor
NTT BPO Division
07.2022 - 02.2023
- Analyzed and prevented fraudulent activities, ensuring minimal financial losses
- Delivered exceptional customer service while handling general inquiries and account management
- Maintained compliance with company policies and security regulations
Supervisor
Ammy's Takeout
09.2021 - 06.2022
- Managed daily operations, ensuring smooth coordination between departments
- Supervised staff performance, trained new hires, and maintained high service standards
- Monitored productivity, revenue, and profitability metrics
Education
BET Petroleum -
Cape Breton University
04.2022
Bachelor of Technology - Petroleum Engineering
DIT University
04.2019
Skills
- Leadership & Team Development
- Production Planning & Execution
- Continuous Improvement & Process Optimization
- High-Pressure Decision Making
- Problem-Solving & Conflict Resolution
- Strong Communication & Interpersonal Skills
- Performance Management & Coaching
- Adaptability & Change Management
- Workplace Safety & Compliance
Certifications And Achievements
- Basic Workplace First Aid - CPR C and AED Certification (St. John Ambulance)
- Forklift Training Certification
- Volunteered for NGOs: Udaan and JOY
Timeline
Production Lead
Protocase Inc.
06.2024 - Current
Production Team Member
Protocase Inc.
02.2023 - 06.2024
Fraud Services Advisor
NTT BPO Division
07.2022 - 02.2023
Supervisor
Ammy's Takeout
09.2021 - 06.2022
Bachelor of Technology - Petroleum Engineering
DIT University
BET Petroleum -
Cape Breton University
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