Guneet Kaur
Brampton,Canada
Summary
Compassionate social services professional with a proven track record of high productivity and efficiency. Expertise in client assessment, case management, and crisis intervention. Strong communication and problem-solving skills utilized to effectively support diverse populations.
Overview
9
9
years of professional experience
Work History
Social Services Worker
Partners community health
Mississauga, Ontario
05.2025 - Current
- Coordinated admissions and internal transfers while completing psychosocial assessments and reviewing applications through HPG.
- Scheduled and facilitated care conferences with families and clinical teams, documenting follow-up actions.
- Developed and updated care plans, participating in weekly huddles aligned with RAI and interdisciplinary team meetings.
- Advocated for resident rights, collaborating with PGT to support consent and SDM processes.
BSO PSW
Tullamore care community
Brampton, Ontario
02.2024 - 05.2025
- Delivered person-centered care for residents exhibiting responsive behaviors related to dementia and mental health.
- Collaborated with RNs and BSO staff to provide coaching and feedback for improved care outcomes.
- Contributed to development and evaluation of individualized behavioral support plans focusing on non-pharmacological interventions.
Recreation Facilitator
Holland Christian Homes
02.2021 - 03.2022
- Organized meaningful social activities for residents to enhance engagement.
- Provided job training, direction, and evaluation for placement students.
- Participated in Continuous Quality Improvement initiatives to elevate service standards.
- Maintained all necessary documentation, including Activity Pro and Point Click Care.
Resident Assistant
Holland Christian Homes
10.2020 - 02.2021
- Supported staff through effective communication and resource allocation during Covid-19 pandemic.
- Delivered high-quality service to residents, ensuring health and safety standards were met.
Team Member
Tim Hortons
06.2017 - 09.2020
- Enforced Tim Hortons operating standards consistently throughout shifts.
- Ensured strict adherence to restaurant policies, including cash, meal, break, and food safety protocols.
Education
Diploma - Gerontology- Social Service worker
Ace Acumen Academy
North York01.2019
Some College (No Degree) - Personal Support Worker
Oxford College of Applied Arts And Technology
Toronto, ONSkills
- Organization skills
- Behavioral support planning
- Advocacy strategies
- Case management
- Empathetic engagement
- Elderly care assistance
- Time management
- Abuse and neglect investigation
- Ability to work well with people
- Documentation management
- GPA certified
- MHFA certified
Volunteer Experience
Mentor| ST Clair College
- Provide academic Mentorship to Junior Social service worker students with their various courses
- Facilitated workshops on study skills and personal development strategies.
Timeline
Social Services Worker
Partners community health
05.2025 - Current
BSO PSW
Tullamore care community
02.2024 - 05.2025
Recreation Facilitator
Holland Christian Homes
02.2021 - 03.2022
Resident Assistant
Holland Christian Homes
10.2020 - 02.2021
Team Member
Tim Hortons
06.2017 - 09.2020
Diploma - Gerontology- Social Service worker
Ace Acumen Academy
Some College (No Degree) - Personal Support Worker
Oxford College of Applied Arts And Technology