Summary
Overview
Work History
Education
Skills
Campus & Community Leadership
Certification
Timeline
Generic

Guneet Kaur

Waterloo,Canada

Summary

Emerging HR professional with a background in customer-facing leadership roles and academic grounding in HR and economics. Known for translating frontline experience into valuable insights for employee relations, retention, and onboarding. Passionate about aligning people strategy with business goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front End Supervisor

Loblaws Ltd.
Kitchener, ON
09.2020 - Current
  • Streamlined front-end processes, leading to a 15% reduction in customer wait times during peak hours
  • Implemented a weekly team meeting, increasing information flow by 25%.
  • Implemented an employee feedback system, leading to a 15% increase in employee satisfaction scores within the first quarter.
  • Identified and developed career advancement opportunities for team members, resulting in a 20% increase in employee retention.
  • Achieved and consistently maintained a 90% or higher score in customer satisfaction surveys.

Education

Graduate Certificate - Human Resource And Business Management

Algoma University
Brampton, ON
04.2025

Bachelor of Arts: Economics Honours -

Wilfrid Laurier University
Waterloo, ON
06.2023

Skills

  • HR & Business Tools: Workday (intro), Microsoft Excel (Pivot Tables, VLOOKUP), Microsoft Teams, Google Workspace
  • Soft Skills: Leadership, Collaboration, Adaptability, Critical Thinking, Relationship Management, Multilingual Communication

Campus & Community Leadership

Vice-president, Interact Club

  • Led recruitment efforts resulting in a 15% increase in club membership, fostering a more diverse and engaged community of members
  • Established partnerships with local businesses, securing $3,500 in sponsorships for club events and projects

Treasurer, Interact Club

  • Developed an annual budget of $5,000, allocating funds for community service projects, club events, and administrative expenses
  • Presented quarterly financial reports at club meetings, summarizing income, expenses, and budget variances

Certification

  • Pursuing CHRL Certification: Human Resources Professionals Association (HRPA)
  • Human Resources: Leadership and Strategic Impact (LinkedIn Learning)
  • Generative AI in HR (LinkedIn Learning)

Timeline

Front End Supervisor

Loblaws Ltd.
09.2020 - Current

Graduate Certificate - Human Resource And Business Management

Algoma University

Bachelor of Arts: Economics Honours -

Wilfrid Laurier University

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