Gunay Niftaliyeva
Thornhill,ON
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive experience.
Skilled in working under pressure and adapting to new situations.Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds.
Use empathy,patience, and positivity to enhance workplace atmosphere and client satisfaction
Overview
5
5
years of professional experience
Work History
Sales Assistant
Adil
Toronto, Ontario
2020.03 - 2024.06
- Provided excellent customer service to clients in person and over the phone.
- Resolved customer complaints in a timely manner.
- Ensured compliance with company policies and procedures at all times.
- Assisted customers with returns, exchanges and refunds.
Receptionist Hair Salon and Spa
Lattitudes
North York
2024.11 - Current
- Provided exceptional customer service to ensure customer satisfaction.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed and maintained a filing system for essential documents, improving office organization.
Skills
- Communication skills
- Time management
- Conflict resolution
- Team collaboration
- Problem solving
- Administrative support
- Problem resolution
- Professional demeanor
Education and Training
- Coursera | Online
- Some college ( No Degree) in cybersecurity
- Online learning
Languages
- English
- Azeri/ Turkish
- Russian
Timeline
Receptionist Hair Salon and Spa
Lattitudes
2024.11 - Current
Sales Assistant
Adil
2020.03 - 2024.06