Summary
Overview
Work History
Education
Skills
Languages
Timeline
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GULNAAR

Delta,BC

Summary

Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.

Overview

4
4
years of professional experience

Work History

Concierge

Downtown, Avila 560 cardero
05.2023 - Current
  • In a Building, I assist guests by performing various tasks such as making restaurant reservations, booking hotels, arranging for spa services, recommending night life hot spots, booking transportation (limousines, airplanes, boats, etc.), coordinating porter service (luggage assistance request), procuring of tickets to special events, and assisting with various travel arrangements and tours of local attractions
  • Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Administrative Assistant

HTA Products Inc.
09.2023 - 01.2024
  • Handling Official Invoices and Data Management System of the company
  • Bringing into the action of all the orders and Managing all the orders timely and confirming the delivery along with the data
  • Managing the invoices manually and on the official software also.

Sales Representatives

Vicky Cloth House
04.2023 - 05.2023
  • I used to greet and assist customers as they shop for the products
  • Suggest applicable and relevant upsells to help customers walk out the door with everything they need
  • Learn how products work and how to troubleshoot issues with customers
  • Prepare and submit weekly sales reports to management
  • Assist other team members with transactions when necessary.

Ielts Trainer

The Trackers
04.2021 - 12.2022
  • Fostered a supportive learning community where students could openly discuss challenges and celebrate achievements related to their IELTS journey.
  • Continually updated personal knowledge of official IELTS requirements and changes to ensure accurate instruction aligned with exam expectations.
  • Maintained detailed records of student progress over time, providing valuable data-driven insights to inform future instructional decisions.
  • Created teaching materials and developed engaging lesson plans for IELTS Modules.

Administrative Assistant

Vishal Paper Mills Pvt Ltd
10.2020 - 03.2021
  • I used to assist with the day-to-day operations of an office by doing tasks such as filing paperwork, answering phone calls, preparing documents for meetings, and managing the calendar of their supervisors, handling the data on Google sheets, Google Drives, MS Office.

Education

Chilldcare Diploma

Stenberg College
Surrey, Canada
11.2024

High School -

Punjab School Education Board
01.2018

Matriculation -

Punjab School Education Board
01.2016

Skills

  • Effective Decision Making
  • Excellent Multitasking
  • Hospitality
  • Strong Work Ethic
  • Customer Service
  • Team player mentality
  • Guest Services
  • Event planning experience
  • Accurate record keeping
  • Safety Procedures
  • Hospitality service expertise

Languages

English
Hindi
Urdu
Punjabi

Timeline

Administrative Assistant

HTA Products Inc.
09.2023 - 01.2024

Concierge

Downtown, Avila 560 cardero
05.2023 - Current

Sales Representatives

Vicky Cloth House
04.2023 - 05.2023

Ielts Trainer

The Trackers
04.2021 - 12.2022

Administrative Assistant

Vishal Paper Mills Pvt Ltd
10.2020 - 03.2021

Chilldcare Diploma

Stenberg College

High School -

Punjab School Education Board

Matriculation -

Punjab School Education Board

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GULNAAR