Gul Andam Afzali
Edmonton,AB
Summary
Proven track record in relationship building and portfolio management, notably at The First Microfinance Bank. Expert in document analysis, enhancing customer satisfaction through tailored loan solutions. Demonstrated success in fostering student growth at Joan McDonald School, leveraging social-emotional learning for improved outcomes. Achieved significant results without exceeding a single numerical percentage in documentation.
Overview
16
16
years of professional experience
Work History
Loan Officer
The First Microfinance Bank
2008.04 - 2016.04
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Submitted loan applications to underwriter for verification and recommendations.
Teacher, Grade 1
Joan McDonald School
2000.09 - 2003.09
- Collaborated with colleagues for curriculum development, sharing best practices and creating interdisciplinary units.
- Incorporated social-emotional learning into daily lessons, promoting empathy, self-awareness, and responsible decision-making among students.
- Developed strong relationships with parents, maintaining open communication to support student success both inside and outside the classroom.
- Utilized formative assessments to monitor student progress and adjust instruction accordingly for optimal learning outcomes.
Education
No Degree - Teacher's Assistant
Academy of Learning Career College
Edmonton, AB08.2024
High School Diploma -
Zarghona High School
Kabul Afghanistan04.1989
Skills
- Relationship building and management
- Documentation Review
- Document analysis
- Portfolio Management
Languages
English
Professional Working
Urdu
Professional Working
Persian
Native or Bilingual
Timeline
Loan Officer
The First Microfinance Bank
2008.04 - 2016.04
Teacher, Grade 1
Joan McDonald School
2000.09 - 2003.09
No Degree - Teacher's Assistant
Academy of Learning Career College
High School Diploma -
Zarghona High School
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