GULAM DASTAGIR MUNSHI
Toronto,Canada
Summary
Dynamic security professional with five years of expertise leading teams across corporate and field environments. Skilled in access control management, proactive facility patrols, incident reporting, and execution of emergency response protocols. Proven ability to develop and deliver comprehensive training programs, and foster clear, professional stakeholder communication. Devoted to implementing robust safety protocols, performing thorough risk evaluations, and ensuring protection of essential infrastructure, while promoting continuous operational advancements.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Associate
Amazon Corporate (Securitas Inc.)
Toronto, ON
09.2024 - Current
- Access Control & Infrastructure Security: Secured access to four Main Distribution Frames (MDF) and sixteen Intermediate Distribution Frames (IDF) across a 200,000 sq. Ft., ten-floor Amazon corporate offices process over 300 badge requests and access modifications monthly via Microsoft Office, Quip, and proprietary security software.
- Patrolling and Vulnerability Detection: Performed consistent foot patrols of IT labs, employee work zones, network operations centers, and executive floors, proactively detecting and reporting security vulnerabilities throughout the facility.
- Physical Inspections & Infrastructure Protection: Conducted over 200 monthly physical inspections of communications closets and other restricted-access rooms, verifying lock integrity, environmental safety, and proper identification to protect critical infrastructure.
- Incident Response & Emergency Protocols: Responded to over five security incidents per week (unauthorized entry attempts, alarm activations, safety hazards) by initiating emergency protocols and coordinating with facilities teams and local authorities.
- Reporting & Compliance Documentation: Documented every incident and access violation in clear, professional shift-end reports, ensuring 100% audit-ready compliance records for corporate security leadership.
- Training and Team Development: Facilitated weekly training and mentoring for more than 10 security associates on access-control procedures, post orders, and customer-service practices to maintain team performance and readiness.
Security Officer (Securiguard)
FedEx Ground Hub
Woodbridge, ON
12.2023 - 09.2024
- Managed access control for the primary entry/exit point, screening over 500 employees daily as they entered and exited the secure area, ensuring strict adherence to security procedures.
- Ensured all personnel passing through two walk-through metal detectors were clear of prohibited items, and thoroughly scanned individuals with handheld metal detectors upon exit to prevent the removal of unauthorized materials.
- Effectively identified and prevented prohibited items from being introduced to or removed from the secured production zone, maintaining the integrity of the restricted area.
- Processed the entry and exit of over 200 trucks, as well as various vendors and contractors daily, accurately recording all details in the system and providing essential updates to the Linehaul dispatch team for smooth load tracking and coordination.
- Patrolled an area of approximately 65,000 sq. ft. Daily, inspecting perimeter fences for integrity and potential breaches, monitoring high-risk zones for unauthorized access, ensuring trailers and vans in the yard were properly secured, and checking for general safety hazards to protect personnel.
- Submitted shift reports to the Shift Security Supervisor, documenting compliance with security protocols, and any incidents or concerns encountered during the shift.
Security Concierge
Elite Condo Concierge
Toronto, ON
01.2024 - 07.2024
- Provided front desk security and customer service to over 500 residents, handling an average of 50 inquiries daily.
- Resolved an average of 20 service requests daily, and managed over 5 emergency situations per week, achieving a 100% satisfaction rate.
- Conducted daily inspections of building locations, identifying and addressing more than 15 maintenance issues per week.
- Communicated effectively with internal and external management teams, board members, field services, and client relationship managers to ensure seamless operations.
Mobile Security Supervisor
IGuard Security Inc.
Toronto, ON
03.2020 - 09.2023
- Oversaw security operations for 20+ sites, supervising over 30 guards, and ensuring compliance with safety protocols and standards.
- Conducted 20 site visits daily and overtook 20+ emergency responses weekly, effectively handling trespassers and vagrants, fire alarms, burglary alarms and coordinating with authorities as necessary.
- Trained and coached 10 new employees on-site protocols every week, and conducted monthly employee performance reports, utilizing advanced MS Office and security management software.
- Developed and implemented tailored security strategies for each site by assessing risks and vulnerabilities. Enhanced overall safety and reduced risks through targeted measures, and regular updates to adapt to changing conditions.
Education
PG Diploma - Accounting & Finance
08/2019
08.2019
Skills
Training and development
Professional communication
Security software, Microsoft Office
Proficiency
Compliance and audit preparedness
Surveillance systems
Training and development
Professional communication
Security software, Microsoft Office
Proficiency
Compliance and audit preparedness
Surveillance systems
Certification
- PSISA - Ontario Security Guard License
- Heaven Can Wait - First Aid & CPR Level C
Timeline
Security Associate
Amazon Corporate (Securitas Inc.)
09.2024 - Current
Security Concierge
Elite Condo Concierge
01.2024 - 07.2024
Security Officer (Securiguard)
FedEx Ground Hub
12.2023 - 09.2024
Mobile Security Supervisor
IGuard Security Inc.
03.2020 - 09.2023
PG Diploma - Accounting & Finance
08/2019
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