Gulab Singh
Timmins,ON
Summary
To obtain full or part time employment Driven and resourceful administrative professional with four + years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
9
9
years of professional experience
Work History
Immigration Support Officer
Timmins Economic Development Corporation
2020.02 - Current
- Manage incoming applications: Responsible for creating and organizing files for incoming applications, as well as updating client information as necessary.
- Application processing: Tracking, handling and processing applications throughout the entire process, from submission to decision.
- Documentation management: Organize and verify the documentation submitted with each application, ensuring completeness and readiness for assessment.
- Electronic record management: Officer set up profiles for clients, employers and their companies and immigration representatives in the programs electron records system.
- Correspondence preparation: Prepare and issue all necessary program letters to applicants including requests for missing information, support for work permits and decision letters, by email, phone or/and in person.
- Client services: Immigration support officer provides assistance to clients, employers and stakeholders, emplaning program criteria, eligibility requirements and document specifications.
- Interviews and site visits: Conduct interviews with clients, both in person, virtually and over the phone to gather essential information required for the immigration processes. Undertake site visits as necessary to gather pertinent information related to clients and/or employers.
- Fraud detection, Collaborative Approach, Stakeholders Engagement, Representation.
- Engaging with employers interested into the program.
- Maintain processing systems for intake periods, ensuring smooth handling of applications.
- Identify potential cases of fraud or misrepresentation in applications, conducted through investigations.
Cashier
BVD Petroleum
- Taking care of the gas station and handling money
- In charge of paper work and taking care of customers
- Kept records of inventory levels for each category of products & contacted sales agents when running low
- Maintained cleanliness in the station (inside, outside & showers)
Assistant Manager
A&W Restaurant
2016.05 - 2018.04
- Assisted Store Manager in planning and implementing strategies to attract customers
- Monitored and Maintained store inventory
- Tracked the progress off weekly, monthly, quarterly and annual objectives
- Coach and support new and existing team members
- Supervise staff
- Handled cash as well as preparing customer orders
- Handled complaints from customers.
Night Auditor
Comfort Inn
2017.09 - 2018.02
- Greet guests upon arrival, check them in and provide them with information they need to enjoy their stay
- Audit and balance reports from the day shifts
- Schedule guest wake up calls and reservation for the following day
- Responded to guest inquiries or complaints
- Prepare guest bills for next day checkout & balanced cash drawers.
Store Clerk
Macs Convenience
2015.09 - 2017.02
- Operated cash register and processed customer payments for gas and store merchandise
- Assisted with purchases of lotto tickets and tobacco products
- Arranged merchandise, stocked shelves and ensured clean maintenance of the store.
Education
Certification in Economic Development - Community Economic And Social Development
University of Waterloo
Waterloo, ON10.2022
Business General
Northern College of Applied Arts And Technology
South Porcupine, ON10.2017
Bachelor of Arts - Economics
Desh Bhagat College
Sangrur, India10.2014
Skills
- Strong computer skills
- Investigation Management
- Analytical Thinking
- Data Analysis
- Community Relations
- Time Management
- Interpersonal Communication
- Report Preparation
- Information Verification
- Excellent Communication
- Problem-solving abilities
- Trilingual (English, Punjabi and Hindi)
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Immigration Support Officer
Timmins Economic Development Corporation
2020.02 - Current
Night Auditor
Comfort Inn
2017.09 - 2018.02
Assistant Manager
A&W Restaurant
2016.05 - 2018.04
Store Clerk
Macs Convenience
2015.09 - 2017.02
Cashier
BVD Petroleum
Certification in Economic Development - Community Economic And Social Development
University of Waterloo
Business General
Northern College of Applied Arts And Technology
Bachelor of Arts - Economics
Desh Bhagat College
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