Guiseppe Lipari
Orange,CA
Summary
Dedicated professional with strong customer service skills. Certified in First Aid and CPR, experienced in guest de-escalation and sales. Committed to enhancing guest experiences in dynamic environments. I have never encountered a guest complaint I have not been able to help with.
Overview
3
3
years of professional experience
Work History
Lifeguard
Great Wolf Lodge
Garden Grove, CA
01.2023 - 08.2023
- Ensured the safety of guests swimming in pools and going on rides
- Operate slides to ensure guest satisfaction and safety
- Cleaned after park closure every night
- Took part in Aquatics Leadership Academy, training my leadership skills.
Retail Attendant
Great Wolf Lodge
Garden Grove, CA
11.2024 - 03.2025
- Operated POS systems to ensure smooth sales of various merchandise
- Helped guests with various questions and inquiries about products and services.
- Helped with ticket redemption in an arcade setting
- Basic setup for Magiquest systems in the morning prior to opening.
Lifeguard
Great Wolf Lodge
Garden Grove, CA
03.2025 - 09.2025
- Collaborated with team members to execute emergency response drills effectively.
- Educated guests on proper safety protocols for water activities and attractions.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Escape Room Runner
Intrepid Escape Rooms
Tustin, CA
12.2025 - Current
- Assisted in setting up and dismantling escape room scenarios to ensure seamless operations.
- Collaborated with team members to improve guest experience through attentive service and engagement.
- Monitored game sessions, ensuring adherence to safety protocols and timely resolution of participant inquiries.
- Designed and created props to be used within the various escape rooms on site.
- Learned how to use tools such as a CNC machine, miter saws, and digital design tools such as Carbide Create.
Education
Bachelor of Science - Psychology
Chapman University
Orange, CA05.2029
High School Diploma -
Garden Grove High School
Garden Grove05.2025
Skills
- Customer service
- General maintenance
- First aid and CPR certification
- Sales experience
- Guest deescalation
- Point of sale experience
- Rule enforcement
- Teamwork experience
- Leadership and coordination experience
Languages
English
Native or Bilingual
Spanish
Limited Working
Italian
Limited Working
Timeline
Escape Room Runner
Intrepid Escape Rooms
12.2025 - Current
Lifeguard
Great Wolf Lodge
03.2025 - 09.2025
Retail Attendant
Great Wolf Lodge
11.2024 - 03.2025
Lifeguard
Great Wolf Lodge
01.2023 - 08.2023
Bachelor of Science - Psychology
Chapman University
High School Diploma -
Garden Grove High School