Guillermo Velasquez
Palmdale
Summary
Energetic and adaptable operations manager with a strong background in logistics, HVAC systems, and team leadership. I have 1 year of hands-on experience diagnosing, troubleshooting, and repairing HVAC equipment, along with a solid foundation in electrical wiring, gas furnaces, condenser units, and heat pumps. I’m very hands-on and enjoy working with tools and solving technical problems. Known for my strong work ethic, self-teaching ability, and willingness to take initiative—I earned my current leadership role through determination and minimal training. Fluent in English and Spanish, with a focus on quality, safety, and process improvement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager of Operations
Born Safe Logistics
08.2024 - Current
- Developed and enforced operational policies to enhance team efficiency.
- Assigned personnel based on skill and task urgency.
- Resolved customer concerns and handled conflict professionally.
- Hired and trained new employees while overseeing performance standards.
- Used technical skills to troubleshoot equipment and operational issues.
- Built productive teams and ensured compliance with safety protocols.
Manager of Operations
SDLA Courier
08.2020 - 08.2024
- Developed and enforced operational policies to enhance team efficiency.
- Assigned personnel based on skill and task urgency.
- Resolved customer concerns and handled conflict professionally.
- Hired and trained new employees while overseeing performance standards.
- Built productive teams and ensured compliance with safety protocols.
Education
Certificate - HVAC-R
San Joaquin Valley College
Lancaster, CA06-2025
Skills
- 1 Year Experience Diagnosing, Troubleshooting & Repairing HVAC Equipment
- Policy Implementation & Process Improvement
- Quality Assurance & Analytical Thinking
- Fluent in Spanish and English
- DOT Certified Experienced 26Ft Box Truck Driver
- Major Appliance Installation & Furniture Assembly
- HVAC Equipment Handling & Troubleshooting
- Electrical Wiring, Diagrams & Furnace Operations
- Hands-on Work with Gas Furnaces, Condenser Units & Heat Pumps
- Strong Desire & Ability to Self-Teach New Skills
- Staff Scheduling & Inventory Documentation
- Basic Understanding of Electrical & Mechanical Principles
- Perfect Attendance & Team Leadership
Certification
- EPA Universal Certification
- Certificate of HVAC Completion (SJVC)
- OSHA 10-Hour Safety Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Manager of Operations
Born Safe Logistics
08.2024 - Current
Manager of Operations
SDLA Courier
08.2020 - 08.2024
Certificate - HVAC-R
San Joaquin Valley College
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