Aspiring supply chain professional nearing the completion of a Bachelor of Business Administration with a specialization in Supply Chain Management. Seeking to leverage my strong analytical skills, practical experience in customer service and sales, and dedication to continuous improvement to contribute effectively to your team. I am eager to gain hands-on experience in supply chain operations, optimize processes, and support the overall efficiency of your organization.
• Conducted door-to-door sales of pest control services, addressing customer needs and queries promptly.
• Managed customer relationships, providing excellent service and resolving issues effectively.
• Maintained detailed records of sales activities and followed up on potential leads.
• Achieved sales targets consistently, contributing to the company's revenue growth.
Achievements:
• Successfully closed sales totaling over $4000 in value.
Skills Acquired:
• Direct sales techniques
• Customer relationship management
• Effective communication
• Time management
• Delivered high-quality customer service in a fast-paced environment.
• Adhered to strict food safety and quality standards during food preparation.
• Collaborated with team members to ensure efficient service and a positive customer experience.
• Handled cash transactions accurately and efficiently.
Skills Acquired:
• Customer service excellence
• Team collaboration
• Cash handling and register operation
• Adaptability to fast-paced environments
• Assisted customers with product selection, providing personalized service and resolving inquiries.
• Supported daily store operations, ensuring timely completion of tasks and maintaining inventory accuracy.
• Enhanced store productivity through effective team collaboration and task management.
• Ensured a clean and safe shopping environment, adhering to health and safety standards.
Skills Acquired:
• Customer engagement
• Inventory management
• Problem-solving
• Teamwork
In my current role, I have received extensive training on various essential sales techniques. This includes mastering cold calling and effectively maintaining the attention of potential clients. Additionally, I have been trained on the importance of body language in sales interactions, ensuring that I communicate confidence and trustworthiness.
I have also learned the "racking" process, which involves adding value to our services while strategically decreasing prices to appeal to clients. Moreover, I have been trained on how to successfully execute switchovers from other companies, effectively convincing customers to choose our offerings over the competition.
Additionally, I am proud to be in the top third of my class at university, which reflects my dedication and commitment to excellence in my academic pursuits.