Guillermo Mercado
Littlerock ,CA
Summary
Enthusiastic individual with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, mechanical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes. Outstanding diagnostics skills. Experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships.
Overview
10
10
years of professional experience
Work History
Technician
Golf Cars LA
11.2021 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Checked, repaired and repacked survival equipment to meet specifications.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Driver
Superior Awnings & Sunrooms
06.2021 - 11.2021
- Followed all relevant traffic laws and safety regulations.
- Loaded and strapped shipments into place on trucks.
- Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.
- Reviewed shipping orders for accurate fulfillment.
- Assisted in maintaining a clean and organized warehouse, contributing to overall workplace productivity.
Loader and Unloader
Michaels Distribution Center
01.2021 - 05.2021
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
Tire Technician
Charly's Tires
01.2018 - 12.2020
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
Chimney Technician
Fireplace Solutions
09.2018 - 03.2020
- Established strong relationships with clients, leading to repeat business and referrals for new customers.
- Implemented best practices in handling hazardous materials while performing chimney cleaning jobs, maintaining a safe working environment at all times.
- Provided exceptional customer service through clear communication, punctuality, and attention to detail during every job assignment.
- Ensured optimal fireplace performance by repairing or replacing damaged components.
Technician
Evolution Electric Vehicle
01.2018 - 06.2018
- Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
- Identified critical bugs through thorough testing processes, enhancing overall product performance.
- Conducted tests and diagnostic procedures using tools such as analyzers, multimeters, and power supplies.
Car Detailer
Palmdale Carwash
08.2015 - 12.2017
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Washed, waxed, and buffed vehicle bodies for professional shine.
Education
High School Diploma -
Littlerock High School
Littlerock, CA05-2016
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Mechanical Knowledge
- Preventive Maintenance
- Quality control
- Forklift operation
Timeline
Technician
Golf Cars LA
11.2021 - Current
Driver
Superior Awnings & Sunrooms
06.2021 - 11.2021
Loader and Unloader
Michaels Distribution Center
01.2021 - 05.2021
Chimney Technician
Fireplace Solutions
09.2018 - 03.2020
Tire Technician
Charly's Tires
01.2018 - 12.2020
Technician
Evolution Electric Vehicle
01.2018 - 06.2018
Car Detailer
Palmdale Carwash
08.2015 - 12.2017
High School Diploma -
Littlerock High School
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