Summary
Overview
Work History
Education
Skills
Timeline
Generic

Guillermo Hernandez

West Covina

Summary

Dedicated cashier with strong cash handling and customer service skills. Proven ability to manage transactions accurately and maintain a clean workspace, ensuring a positive customer experience.

Overview

4
4
years of professional experience

Work History

Cashier

Porto's Bakery And Cafe
West Covina
11.2024 - Current
  • Provided excellent customer service by addressing inquiries and resolving issues.
  • Handled cash and credit transactions accurately while following company policies.
  • Communicated effectively with customers to promote special offers and menu items.
  • Maintained cleanliness and organization of the cashier area throughout shifts.

Busser

BJ's Restaurant & Brewhouse
West Covina
08.2023 - 09.2024
  • Cleaned and organized dining areas to enhance guest experiences.
  • Assisted servers by delivering food and beverages efficiently.
  • Set and reset tables for various service styles and events.
  • Restocked supplies including napkins, silverware, and glassware consistently.

Barista

Starbucks
West Covina
10.2021 - 04.2024
  • Prepared and served high-quality beverages to customers.
  • Maintained cleanliness and organization of workspace and equipment.
  • Engaged with customers to provide exceptional service and support.
  • Participated in promotional events to enhance customer experience and brand loyalty.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Education

High School Diploma -

Temple City High School
Temple City, CA

Skills

  • Cash handling
  • Point of sale (POS) systems
  • Customer transaction processing
  • Inventory management
  • Customer Service
  • Following food safety protocols
  • Work in a fast paced environment/ multi tasking

Timeline

Cashier

Porto's Bakery And Cafe
11.2024 - Current

Busser

BJ's Restaurant & Brewhouse
08.2023 - 09.2024

Barista

Starbucks
10.2021 - 04.2024

High School Diploma -

Temple City High School
Guillermo Hernandez