Guillermo Cortez
Paramount
Summary
Highly motivated professional with a successful history at RC1 Wraps, skilled in bilingual communication and critical thinking. Demonstrated excellence in providing flawless vehicle wraps, resulting in increased customer satisfaction and retention. Strong teamwork abilities, adaptability, and strict adherence to safety standards to achieve outstanding outcomes in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Installer
RC1 Wraps
09.2023 - Current
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Perform full and partial vehicle wraps, ensuring precision and quality in vinyl application for a seamless, professional finish.
- Disassemble vehicles as necessary, including removing parts like trim, mirrors, and door handles, to prepare the vehicle for wrap installation.
- Reassemble vehicle components post-wrap to ensure all parts are securely and correctly fitted.
- Conduct detailed vehicle cleaning and surface preparation prior to wrapping, ensuring the surface is free of contaminants for optimal vinyl adhesion.
- Perform post-wrap detailing and inspections to ensure all edges are smooth, wraps are free from bubbles, and the final product meets customer expectations.
- Work with customers to understand their design preferences, offering recommendations on materials and finishes for optimal results.
- Maintain tools, materials, and workspace to ensure efficient and safe operations.
Generalist
La Espiga
07.2022 - 08.2023
- Kept work areas clean and neat to promote efficient operations.
- Developed strong customer relationships through attentive listening and prompt resolution of concerns.
- Provided exceptional service to clients, resulting in increased retention rates and positive feedback.
Education
High School Diploma -
Odyssey Stem Academy
Lakewood, CA06-2024
Skills
- Bilingual in Spanish and English
- Customer Service
- Active Listening
- Critical Thinking
- Fast Adapting
- Excellent Communication
Timeline
Installer
RC1 Wraps
09.2023 - Current
Generalist
La Espiga
07.2022 - 08.2023
High School Diploma -
Odyssey Stem Academy
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