Summary
Overview
Work History
Education
Skills
Languages
Timeline
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GUILLERMINA ARAUJO MORALES

Vancouver,BC

Summary

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

20
20
years of professional experience

Work History

Cashier

Maizal RMF
04.2023 - Current
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.
  • Learned duties for various positions and provided backup at key times.
  • Identified and resolved discrepancies and errors in customer accounts.

Judicial Law Clerk

Poder Judicial del Estado de Mexico
10.2003 - 10.2018
  • Data Entry.
  • File study.
  • Project judicial determinations.
  • Schedule hearings.
  • Release of evidence.
  • Customer Service.
  • Organization systems for filling agreements, court documents, legal records, reports and agendas.
  • Assisted legal staff with collation and organization of case documentation and administrative tasks.
  • Maintained an organized system for tracking cases throughout their lifecycle in chambers, optimizing workflow efficiency.
  • Review legal pleadings, motions and dismissals.
  • Attentively supervised court hearings while maintaining attendant records for court proceedings with high degree of accuracy.
  • Used company templates to prepare subpoenas and correspondence for clients.
  • Kept firm’s database updated with new information for cases and managed client records and documents to facilitate work.
  • Conducted conciliation hearings and auction hearings.
  • Provided quality control, eliminating downtime.
  • Negotiated between parties involved in court proceedings to reach settlement.

Education

Bachelor of Laws in Law Studies -

Universidad Autonoma del Estado de Mexico, Toluca, Mexico
07.2001

Skills

  • Merchandise Restocking
  • Patience and Empathy
  • Customer service excellence
  • Multitasking Abilities
  • Complex Problem-Solving
  • Order Verification
  • Product restocking
  • Customer Assistance
  • Customer Relations
  • Cash handling and management
  • Inventory Control
  • Order Packaging

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Cashier

Maizal RMF
04.2023 - Current

Judicial Law Clerk

Poder Judicial del Estado de Mexico
10.2003 - 10.2018

Bachelor of Laws in Law Studies -

Universidad Autonoma del Estado de Mexico, Toluca, Mexico

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GUILLERMINA ARAUJO MORALES