Shana Shirley Peralta Coleman

• Coordinated with team members in community-driven retail shop, delivering unique handcrafted gifts in bustling tourist area during peak season.
• Facilitated customized assistance for international visitors.
• Monitored inventory levels effectively.
• Assisted customers with product selection and inquiries.

• Provided exceptional customer service in multiple roles, including server and kitchen staff.
• Collaborated with team members to enhance dining experiences and elevate service delivery.
• Excelled in fast-paced environments, ensuring prompt and efficient service.
• Adapted quickly to diverse job responsibilities to meet dynamic customer needs.
• Maintained cleanliness and organization of dining and kitchen areas.
• Assisted with food preparation and presentation for menu items.
• Handled cash transactions and processed payments accurately.

Founded and directed small local products retail business, ensuring operational efficiency and customer satisfaction.

Cultivated strong relationships with customers and suppliers to guarantee high-quality service.

• Managed daily shop operations while maintaining optimal inventory levels.
• Oversaw financial transactions and ensured accuracy in record-keeping.
• Developed supplier partnerships to secure consistent product availability.
• Implemented strategic store layout changes to enhance customer experience.
• Coordinated community-focused dinner events to boost engagement and visibility.