Guilherme Neves Moreira
Tahoe City
Summary
Experienced with navigating diverse routes and ensuring timely deliveries, using effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols for reliable and secure operations of transporting goods. A resilient worker who is always paying attention to details to learn new things, and never satisfied with what already know.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Uber Eats
Tahoe City, CA
06.2023 - Current
- Delivering orders efficiently while adhering to safety protocols and traffic regulations.
- Maintained accurate records of deliveries using GPS tracking systems and electronic logs.
- Communicated effectively with customers to ensure satisfaction and resolve delivery issues promptly.
- Conducted vehicle inspections daily to ensure optimal performance and compliance with maintenance schedules.
Store Receiver
New Moon Natural Foods
Tahoe City, CA
10.2021 - 05.2023
- Received and inspected incoming shipments for quality and accuracy.
- Coordinated inventory management using digital system for stock control.
- Trained new staff on safety protocols and receiving procedures.
- Oversaw daily receiving operations.
Front Desk Receptionist
Crown Motel Kings Beach
Kings Beach, CA
09.2020 - 05.2022
- Delivered customer services, addressing guest inquiries and resolving issues promptly.
- Managed front desk operations, doing check-in and check-out processes for all guests.
- Coordinated room assignments and maintained reservations using management software.
- Checked inventory of office supplies and stock levels for uninterrupted operations.
Cashier
Vail Resorts Inc
Truckee, CA
12.2019 - 03.2020
- Experience working as cashier.
- Supporting customers with information and dish suggestions.
- Worked setting up the line before opening and cleaning.
Utility
Vail Resorts Inc
Truckee, CA
12.2018 - 03.2019
- Supporting customers with information and finding place to seat.
- Cleaning tables and other areas.
- Serving customers.
- Dishwasher.
Sales Trainee
Belgo Bekaert Arames
Hortolândia, SP Brasil
12.2016 - 12.2018
- Developed and maintained relationships with customers to enhance satisfaction and loyalty.
- Daily work was contacting customers by telephone and email, registering orders on SAP system.
- Coordinated logistics for shipping orders, ensuring timely delivery of materials and resources as well as support after sales.
Delivery Driver
Arierom Alimentos Ltda Epp.
Hortolândia, SP Brasil
03.2014 - 11.2016
- Loading and unloading delivery car as well as checking orders and stocking them.
- Operated delivery vehicle to ensure timely transport of goods.
- Managed inventory and organized deliveries to maximize efficiency.
- Provided customer service to resolve delivery-related issues such as delayed order payments from clients.
Education
BBA - Business Administration
UNASP – Universidade Adventista De Hortolândia
Hortolândia, SP, Brazil12-2018
High School Diploma -
ETEC Centro Paula Souza
Hortolândia, SP, Brazil12-2013
Certificate - Business Administration
ETEC Centro Paula Souza
Hortolândia, SP, Brazil06-2013
Skills
- Teamwork and collaboration;
- Time management skills;
- Positive attitude;
- Quick learner;
- Customer service
- Client-focused;
- Defensive driver;
- Valid Driver's license
Languages
Portuguese
Native or Bilingual
English
Full Professional
Spanish
Full Professional
Chinese (Mandarin)
Elementary
Timeline
Delivery Driver
Uber Eats
06.2023 - Current
Store Receiver
New Moon Natural Foods
10.2021 - 05.2023
Front Desk Receptionist
Crown Motel Kings Beach
09.2020 - 05.2022
Cashier
Vail Resorts Inc
12.2019 - 03.2020
Utility
Vail Resorts Inc
12.2018 - 03.2019
Sales Trainee
Belgo Bekaert Arames
12.2016 - 12.2018
Delivery Driver
Arierom Alimentos Ltda Epp.
03.2014 - 11.2016
BBA - Business Administration
UNASP – Universidade Adventista De Hortolândia
High School Diploma -
ETEC Centro Paula Souza
Certificate - Business Administration
ETEC Centro Paula Souza