Guicela Sanchez
Piedmont
Summary
Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and repairs. Known for effective problem-solving and delivering high-quality outcomes. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Collections Technician II
American Red Cross
06.2022 - Current
- Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation.
- Team up with your co-workers to keep our donors coming back again and again
- Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused
- To best meet the needs of our donors and community, Blood Collection Staff work a variable schedule including early mornings, late nights, weekends and holidays
- The aforementioned responsibilities of the Blood Collection Staff describe the general nature and level of work and are not an exhaustive list
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Support Counselor
Alternative Family Services
05.2021 - 06.2022
- Provide support services to the child and foster family
- Provide interventions such as coaching, mentoring, skill building, tutoring and supportive feedback
- Ensure the safety and well-being of the foster child
- Transport children to a variety of appointments and or settings using a personal vehicle in safe working order
- Submit written documentation of such visitations and or activities to CPS workers
- Connected clients with appropriate support networks such as family members or specialized professionals to foster lasting recovery.
- Participated in ongoing professional development opportunities to stay current on best practices within the mental health field.
Autism Behavior Specialist
Center for Social Dynamics
06.2018 - 06.2022
- Travel to homes and other community settings to implement individualized goals and plans for the development of each child
- Execute a plan designed by a program supervisor to improve the child's behavior through skill acquisition
- Responsible for keeping detailed treatment notes and behavior data
- Provided crisis intervention support during critical incidents, deescalating situations and ensuring the safety of all involved parties.
Guest Service Representative
Wag Hotels
11.2018 - 05.2021
- Provide the highest quality of customer service, maintaining open lines of communication between departments and clients, and cultivating medical and behavioral records of all guests using our online database
- Also responsible for providing the highest quality of care to all breed dogs! Using a combination state-of-the-art equipment and echo-friendly chemicals, you will be responsible for maintaining industry-leading cleaning and sanitizing standards
- Additionally, you will ensure all our guests receive meals, medications, clean bedding, exercise, and love!
Receptionist
Pro Tax Services
02.2020 - 03.2020
- Seasonal job, work here every tax season
- Admin assistant, schedule appointment to inspire confidence in clients by helping ensure you leave our office with a sense that Prado Tax Services provided the highest quality service available
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
Merchandising Specialist
Home Depot
08.2016 - 12.2018
- Service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage maintenance designed to enhance the customer experience
- Focus on general bay service, projects and product resets while always keeping safety, accuracy and efficiency at the forefront
- Customer service to both internal and external customers
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Behavioral Therapist
Juvo Autism and Behavioral Health Services
12.2017 - 06.2018
- Provided 1:1 applied behavior analysis to clients with autism and other needs
- Utilize positive reinforcement and antecedent modification to increase appropriate behaviors over time
- Facilitate interactions with peers, coworkers, and families
- Keep the children motivated to learn through preference assessments
- Have fun with client while teaching
Sandwich Artist/Cashier
Subway
09.2015 - 12.2016
- Serves customers with smile
- Maintains food safety and sanitation standards
- Exhibits a cheerful and helpful manner while greeting guests and preparing their orders
- Cleans and maintains all areas of the restaurant to promote
- Understands and adheres to the 3-step method for cleaning
Sale Associate
Kohl’s
11.2015 - 01.2016
- Gain Strong interpersonal and leadership skills
- Responsible for greeting and offering assistance to customers as needed
- Gain ability to work as part of a team and interact effectively with others
- The Sales Associate assists in the execution of merchandising and operational functions to Company Standards within sales floor areas where assigned
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
E-Team Member
School Executive Team E-team
01.2010 - 12.2013
- Developed leadership skills
- Contributed to the community
- Built relationships between adults and youth
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
RAW Member
01.2011 - 12.2012
- Created different programs that will help the environment
- Provided programs for girls' protection
- Able to keep confidentiality between the group
Education
Phlebotomy Technician
Northen California Nursing Academy
355 Gellert Blvd Suite 101, Daily City, CA 9401503-2025
High School Diploma -
Life Academy
2101 35th Ave, Oakland Ca 94621 05-2014
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Heavy lifting
- Workload management
- Staff education and training
- Routine Inspections
- Loading and unloading
- Team Training
- Relationship building
- Problem-solving
Accomplishments
I seek opportunities for career growth, that include the development of new skills, the potential for advancement, and challenging roles. I Controlled drive shift by a lot operation by leading a team of seven technicians to set up, operating and complete quality control.
Certification
- First Aid Certification – NorCal Nursing AssociAssociation
- Certified Phlebotomy Technician (CPT) - NCCT
- Licensed Phlebotomist - CA Department of Health Services.
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Languages
Spanish
Limited Working
Timeline
Collections Technician II
American Red Cross
06.2022 - Current
Support Counselor
Alternative Family Services
05.2021 - 06.2022
Receptionist
Pro Tax Services
02.2020 - 03.2020
Guest Service Representative
Wag Hotels
11.2018 - 05.2021
Autism Behavior Specialist
Center for Social Dynamics
06.2018 - 06.2022
Behavioral Therapist
Juvo Autism and Behavioral Health Services
12.2017 - 06.2018
Merchandising Specialist
Home Depot
08.2016 - 12.2018
Sale Associate
Kohl’s
11.2015 - 01.2016
Sandwich Artist/Cashier
Subway
09.2015 - 12.2016
RAW Member
01.2011 - 12.2012
E-Team Member
School Executive Team E-team
01.2010 - 12.2013
Phlebotomy Technician
Northen California Nursing Academy
High School Diploma -
Life Academy
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