Guhan Muralikannan
Etobicoke
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
1
1
year of professional experience
Work History
Assistant Store Manager
Aditya Birla Fashion And Retail
07.2022 - 12.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Empowered team members by delegating tasks effectively while also offering guidance when needed.
- Trained and managed associates in customer service and sales techniques.
- Completed routine store inventories.
Associate Training Need Analyst
Mazenet IT Solutions
03.2023 - 08.2023
- Enhanced user experience by creating engaging and interactive e-learning content.
- Streamlined administrative processes through efficient management of user accounts, permissions, and roles within the LMS system.
- Conducted thorough assessments of LMS effectiveness, identifying areas for improvement and implementing necessary changes.
- Enabled better tracking of employee professional development activities by integrating external training resources into the LMS platform.
- Provided ongoing customer support, addressing inquiries related to course access, progress tracking, and certification requirements.
Education
Pg Diplomo - Cloud Computing
Humber College
TorontoPg Diplomo - Logistics And Supply Chain Management
Canadore College of Applied Arts And Technology
North Bay12.2024
MBA - Hr And Marketing
Sri Krishna College of Technology
India07.2022
Bachelor of Science - Computer Science Engineering
Sethu Institute of Technology
India07.2020
Skills
- Retail operations
- Customer service and engagement
- Inventory control
- Store organization
- Training and mentoring
- Store merchandising
- Shift scheduling
- Content development
- Performance tracking
- Curriculum planning
- Course management
- E-learning modules creation
- HTML
- CSS
- Javascript
- Bootstrap framework
- Strong SQL Knowledge
- Python
Languages
English
Professional Working
Tamil
Native or Bilingual
Timeline
Associate Training Need Analyst
Mazenet IT Solutions
03.2023 - 08.2023
Assistant Store Manager
Aditya Birla Fashion And Retail
07.2022 - 12.2022
Pg Diplomo - Cloud Computing
Humber College
Pg Diplomo - Logistics And Supply Chain Management
Canadore College of Applied Arts And Technology
MBA - Hr And Marketing
Sri Krishna College of Technology
Bachelor of Science - Computer Science Engineering
Sethu Institute of Technology
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