Summary
Overview
Work History
Education
Skills
References
Timeline
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Guadalupe Garcia Andrade

Los Banos,CA

Summary

Bilingual professional (English/Spanish) with over five years of retail sales and customer service experience and one year as an administrative assistant. Skilled in clerical support, communication, and organization, with a strong ability to build positive relationships and serve diverse communities. Seeking to contribute these skills to Los Banos Unified School District in an administrative or student support role.

Overview

7
7
years of professional experience

Work History

Senior Sales Associate

AT&T Prime Communications
11.2020 - Current
  • Meet or exceed sales objectives on consistent basis to drive company growth.
  • Train, coach, and mentored new sales associates for maximum performance.
  • Cultivate a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
  • Manage high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Administrative Assistant

Los Banos Downtown Association
06.2019 - 06.2020
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Library Assistant/ Bookstore Tech

Merced College
12.2018 - 01.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
  • Handled check-in and check-out process of library books and materials at circulation desk.

Education

Associates Of Science - Business Administration And Management

Merced College
Merced, CA
05.2020

Skills

  • Inventory control
  • Phone etiquette
  • Cash register operation
  • Data entry
  • Flexible schedule
  • Customer needs assessment
  • Teamwork
  • Technical skills
  • Product recommendations
  • Sales problem-solving
  • Customer satisfaction

References

Teresa Hernandez - AT&T

Retail Sales Manager • Current Manager

(209) 509-6167

Teresahernandez919@gmail.com


Sandra Rodriguez - City Of Los Banos

Community And Economic Development

Assistant • Former Manager

(209) 259-7287

s.jimenez209@yahoo.com


Edith Camarena — Los Banos Unified School

District

Junior High School Teacher • Client/ Customer

(408) 612-9998

Ecamarena@losbanosusd.net

Timeline

Senior Sales Associate

AT&T Prime Communications
11.2020 - Current

Administrative Assistant

Los Banos Downtown Association
06.2019 - 06.2020

Library Assistant/ Bookstore Tech

Merced College
12.2018 - 01.2020

Associates Of Science - Business Administration And Management

Merced College
Guadalupe Garcia Andrade