Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Guadalupe Tellez

Guadalupe Tellez

Costa Mesa

Summary

Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals. Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

23
23
years of professional experience

Work History

Supervisor

ADSI Company
06.2020 - 08.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.

Account Manager

Advance Detection Systems Inc.
01.2017 - 03.2020
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.
  • Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
  • Facilitated client meetings to gather feedback and adjust strategies accordingly, ensuring alignment with client objectives.

Room Attendant

Montage Hotel & Resorts
02.2003 - 02.2016
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Displayed strong organizational skills when managing personal cart inventory based on specific needs per shift, ensuring a seamless transition from one task to another without any delays or complications.
  • Collaborated with front desk staff to address guest concerns, ensuring swift resolutions and overall satisfaction.

Education

GED -

Rea
Costa Mesa, CA

Skills

  • Training and Mentoring
  • Goal Oriented
  • Staff Management
  • Customer Service
  • Attention to detail
  • Decision-making
  • Staff discipline
  • Schedule development
  • Human resources management
  • Organizational skills
  • Adaptability
  • Time management abilities
  • Issue research
  • Continuous improvement

Languages

Spanish
Full Professional
English
Professional Working

Timeline

Supervisor

ADSI Company
06.2020 - 08.2025

Account Manager

Advance Detection Systems Inc.
01.2017 - 03.2020

Room Attendant

Montage Hotel & Resorts
02.2003 - 02.2016

GED -

Rea

Similar Profiles

CREATE PROFILE
Guadalupe Tellez