Guadalupe Silerio
Santa Maria
Summary
Motivated and dedicated professional seeking to leverage administrative skills and bilingual ability in an office setting. Committed to delivering high-quality support and exceptional customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Office Professional
County of Santa Barbara
10.2024 - Current
- Processed incoming and outgoing mail and packages according to established procedures.
- Contributed to a cohesive team atmosphere by fostering open communication among colleagues and providing support when needed.
- Developed a well-organized office environment through the implementation of proper storage solutions and workspace organization practices.
- Conducted thorough research to support executive decision-making processes, compiling relevant data into concise reports for review.
Customer Service
Dollar Tree
06.2023 - 11.2024
- Motivated and dedicated professional seeking to leverage administrative skills and bilingual ability in an office setting
- Committed to delivering high-quality support and exceptional customer service
- I assist benefit recipients by managing and processing mailed packets, handling verification documents, and ensuring accurate record-keeping
- I provide excellent customer service by addressing inquiries, guiding individuals through the benefits process, and ensuring they receive the necessary support
- My responsibilities require strong attention to detail, organization, and effective communication to help individuals navigate their benefits efficiently
- Managed all sale transactions efficiently while operating cash register systems
- Issued receipts, refunds, credits or change due to customers
- Maintained strict security and accountability for cash handling, ensuring accuracy and integrity in financial transactions
- Assisted customers over the phone regarding store operations and product information
- Provided consistent and friendly customer service, ensuring customer satisfaction
- Kept a clean and organized store environment, enhancing the shopping experience
- Adhered to loss prevention policies such as monitoring suspicious activity to prevent shoplifting
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions
- Experienced in accurate cash handling and financial transactions
- Performed other duties as assigned by management
- Experienced in accurate cash handling, Effective team collaboration, Bilingual
- Received a certificate for business office administrator
- Spanish
- Business Administration
Education
Associate of Arts - Business Administration
Business Office Administrator
Santa Maria05-2024
Skills
- Customer Service
- Accurate Cash Handling
- Effective Team Collaboration
- Bilingual
- Verbal communication
- File organization
Certification
Business Office Administrator, Not Provided
Languages
Spanish
Professional Working
Timeline
Administrative Office Professional
County of Santa Barbara
10.2024 - Current
Customer Service
Dollar Tree
06.2023 - 11.2024
Associate of Arts - Business Administration
Business Office Administrator
Similar Profiles
Steve J FernandesSteve J Fernandes
Project Manager, Capital Projects General Services at County of Santa BarbaraProject Manager, Capital Projects General Services at County of Santa Barbara
Abigail SchmidtAbigail Schmidt
Peer Recovery Specialist at County Of Santa BarbaraPeer Recovery Specialist at County Of Santa Barbara
Kayode OriolaKayode Oriola
Housing Program Specialist at County of Santa BarbaraHousing Program Specialist at County of Santa Barbara