Guadalupe Ramirez
Modesto
Summary
I’m a recent graduate from CSU Stanislaus majoring in Business Administration,(General Business) who has work experience in the service industry, who is seeking his next step in his life to advance his career by seeking positions such HR, Operations, Management, or Business administration.
Overview
8
8
years of professional experience
Work History
Server
Flight Nutrition
Modesto
05.2024 - Current
- Managed orders efficiently using point-of-sale systems.
- Assisted in menu knowledge and recommendations for guests.
- Maintained cleanliness and organization of dining areas.
Service Industry Professional
Tacos El Molonco
Modesto
05.2018 - Current
- Resolved customer issues, enhancing satisfaction levels.
- Managed small teams to accomplish departmental goals.
- Conducted training sessions for new hires, streamlining onboarding process.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
Education
Bachelor of Science - Business Administration
California State University, Stanislaus
Turlock, CA05-2025
Skills
- Customer Service Skills
- Point of sale
- Technical Support
- Microsoft Office
- Bilingual English and Spanish
- Strong Organizational Skills
- Self Starter
- Strong communication skills
- Supervision and leadership
- Calm under pressure
References
- Hector Amador, (626) 354-2563
- Danny Avila, (209) 818-7224
- Lidia Salcedo, (209) 595-7503
- Franchesca Rojo, (209) 765-1514
Timeline
Server
Flight Nutrition
05.2024 - Current
Service Industry Professional
Tacos El Molonco
05.2018 - Current
Bachelor of Science - Business Administration
California State University, Stanislaus