GUADALUPE PEREZ NEVAREZ
Suisun City,CA
Summary
Well-organized and detail-oriented On-site Resident Manager with 10+ years of experience in Property Management, leasing, and customer service. Seeking a growth-oriented position where I can utilize my skills, continue to grow and advance in my career. Offering excellent organizational and time management skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
On-site Resident Manager
Bridge Housing
11.2023 - Current
- Assisist residents during move-in/move-out process, ensuring smooth transitions for both parties involved.
- Implement and enforced policies and procedures to maintain properties to highest standards.
- Provide exceptional customer service when handling tenant inquiries or complaints, demonstrating empathy while finding effective solutions.
- Perform regular inspections of the property, identifying potential safety hazards or areas requiring repair work.
- Enhance tenant satisfaction by addressing maintenance requests and resolving issues promptly.
- Reduce operating expenses by renegotiating contracts with service providers for cost-effective solutions.
- Collect and maintain careful records of rental payments and payment dates.
- Keep the property in compliance with local, state, and federal regulations.
Compliance Team Lead
Amc Llc Apartment Management Consultants
10.2021 - 11.2023
- Responsible for ensuring compliance in Low-income Housing TAX Credit rules and regulations by overseeing programs, policies and practices for 840 units.
- Oversaw the implementation of corrective action plans following audit findings, ensuring timely remediation of identified deficiencies.
- Enhanced compliance monitoring by implementing risk-based audit plans and procedures.
- Performed regular compliance reviews and audits, identifying non-compliance issues.
- Assisted in the completion of Low Income Housing Tax Credit LIHTC Section 42 recertification for current tenants.
Community Manager
Eden Housing Management
01.2021 - 10.2021
- Oversee day-to day for 96-unit Affordable HUD-TAX Credit Community
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals
- Maintain direct supervision of all staff, including work schedules, the delegation of duties, and conflict resolution
- Use Yardi Voyager to track expenses, schedule and coordinate general maintenance major repairs and produce reports
- Verify property compliance with State and Federal regulations avoiding any form of discrimination or illegal practices.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs
- Maintain relationships with local government agencies, such as CTCAC
On-Site Resident Manager
EAH HOUSING
07.2018 - 12.2020
- Managed day-to-day operations for 79-unit Low Income Housing LIHTC program
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals
- Maintain direct supervision of all staff, including work schedules, the delegation of duties, and conflict resolution
- Use Yardi Voyager to track expenses, schedule and coordinate general maintenance major repairs and produce reports
- Verify property compliance with State and Federal regulations avoiding any form of discrimination or illegal practices.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs
- Maintain relationships with local government agencies, such as CTCAC
On-Site Community Manager
Fairfield Residential Company LLC
11.2012 - 07.2018
- Oversee day-to day for 136-unit Affordable HUD-TAX CREDIT Community
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals
- Maintain direct supervision of all staff, including work schedules, the delegation of duties, and conflict resolution
- Use Yardi Voyager to track expenses, schedule and coordinate general maintenance major repairs and produce reports
- Verify property compliance with State and Federal regulations avoiding any form of discrimination or illegal practices.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs
- Maintain relationships with local government agencies, such as CTCAC
Education
High School Diploma -
Sinaloa High School
Principles of Real Estate
Solano Community College
Fairfield, CA06.2004
Skills
- Tenant relations
- Customer Service
- Teamwork and collaboration
- Fair Housing Regulations
- Detail oriented
- Experience with City and TCAC inspections
- Tenant and eviction laws
Certification
- Real Estate License
Timeline
On-site Resident Manager
Bridge Housing
11.2023 - Current
Compliance Team Lead
Amc Llc Apartment Management Consultants
10.2021 - 11.2023
Community Manager
Eden Housing Management
01.2021 - 10.2021
On-Site Resident Manager
EAH HOUSING
07.2018 - 12.2020
On-Site Community Manager
Fairfield Residential Company LLC
11.2012 - 07.2018
Principles of Real Estate
Solano Community College
High School Diploma -
Sinaloa High School
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