Guadalupe Morales
Dinuba
Summary
Experienced RN Case Manager with background in providing high-quality patient care and effective case management. Strengths include strong decision-making skills, efficient coordination of care plans, and effective communication with multidisciplinary teams. Previous work has demonstrated significant impact on improving patient outcomes through the development and implementation of comprehensive care strategies.
Overview
21
21
years of professional experience
2
2
Certifications
Work History
RN Case Manager
CRMC Special Services Clinic
Fresno
02.2018 - Current
- Coordinated patient care plans with interdisciplinary teams for optimal outcomes.
- Managed complex case loads while prioritizing patient needs and resources effectively.
- Educated patients and families on care options and health management techniques.
- Collaborated with healthcare providers to ensure timely follow-up appointments and services.
- Documented patient progress and interventions in electronic health records accurately.
- Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
- Participated in quality improvement initiatives to enhance service delivery processes.
- Actively participated in multidisciplinary rounds discussing complex cases with members of the healthcare team.
- Facilitated referrals to community resources for additional support services.
- Provided direct nursing care such as wound dressing changes, IV therapy, medication administration and patient education.
Medical Assistant
Deran Koligian ambulatory care Center
11.2007 - Current
- Worked in several clinics providing direct and indirect care to patients in the ambulatory care setting (Internal Medicine, Family Practice, Children’s Center, Special Services and Prompt Care) while obtaining patient vitals, documentation of medical information, assist physician in minor procedures, administer medication/ injections, obtain authorizations for clinical visits and outpatient radiology tests
Medical Assistant
Dr. Salcedo’s Office
01.2005 - 11.2007
- Obtained clerical skills and back office skills in answering telephones, scheduling appointments, handled medical records, ordering office supplies, and handling billing accounts for office visit co-payments, obtaining vitals, administering injections, performing EKG’s, urinalysis, point of care glucose checks, and urine pregnancy tests.
Education
Associates in Science - Nursing
Fresno City College
Fresno, Ca12-2017
Associates of Science -
Reedley College
Reedley, Ca08.2009
Skills
- Results-driven organization
- Excellence commitment
- Multitasking proficiency
- Collaborative team player
- Communication effectiveness
- Listening aptitude
- Bilingual capabilities
- HIPAA compliance knowledge
- Leadership with delegation skills
- Professional demeanor and punctuality
- Proactive focus
Languages
Spanish
Professional
Certification
CPR Certified, current
Timeline
RN Case Manager
CRMC Special Services Clinic
02.2018 - Current
Medical Assistant
Deran Koligian ambulatory care Center
11.2007 - Current
Medical Assistant
Dr. Salcedo’s Office
01.2005 - 11.2007
Associates in Science - Nursing
Fresno City College
Associates of Science -
Reedley College