Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Guadalupe Hernandez

Los Angeles

Summary

Hospitality professional with history of ensuring smooth bar operations and customer satisfaction. Proven ability to optimize workflows and enhance team performance. Known for strong focus on collaboration and adaptable problem-solving in dynamic settings. Recognized for excellent interpersonal skills and commitment to delivering quality service.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Assistant Bar Manager

El Torino
03.2023 - Current

Helped the bar manager with the daily duties of logging daily restaurant procedures, such as making shore bar is up to par. Well stocked looking clean and presentable for guest.

  • Collaborated with the Bar Manager in setting sales targets, budgeting, forecasting, and expense control measures.
  • Ensured smooth operations during peak hours with effective staff scheduling and delegation of tasks.
  • Maintained a clean, safe, and inviting atmosphere through consistent enforcement of health and safety regulations.

Clubs Bartender at Sofi

Legends at Sofi Stadium
02.2021 - Current

Bartend at the Clubs level at the Sofi Stadium taking care of Major event venues such as NFL games. professional soccer games, Major concerts etc..

  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.

Bartender Shift Manager

Commerce Casino
03.2023 - 02.2024

Preparing bar, taking inventory of stock, making shore bar is fully stocked and prepared for the day, and sometimes for the whole weekend, There was also live MMA fights on certain weekends that we catered to.

  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Home Depot

Tool Technician
01.2020 - 02.2023

Maintain rental tools giving them a tune up, changing oil and spark plugs,From chainsaws, concrete saw cutters,gravel compactors Etc.

  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Bartender

Hollywood Park Casino
03.2008 - 08.2019

Prepared bar with garnishes making shore it was stocked up to par, from the front of the house to the back of the house, and kept a close eye on inventory and requisitions During the day.

  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Education

Associate of Arts - Business

El Camino College
Torrance, CA
02-2029

Skills

  • Health and safety
  • Beverage making
  • Training staff
  • Product presentation
  • POS system operation
  • Menu development
  • Ordering supplies
  • Sales promotion
  • Time management
  • Relationship building

Certification

.

  • Professional Bartender's License/Certificate – State-specific boards or recognized bartending schools.
  • TIPS (Training for Intervention ProcedureS) Alcohol Certification – Health Communications, Inc.
  • ServSafe Food Protection Manager Certification - National Restaurant Association.
  • Serve It Up Safe! Certification – Serve It Up Safe!.

Timeline

Assistant Bar Manager

El Torino
03.2023 - Current

Bartender Shift Manager

Commerce Casino
03.2023 - 02.2024

Clubs Bartender at Sofi

Legends at Sofi Stadium
02.2021 - Current

Home Depot

Tool Technician
01.2020 - 02.2023

Bartender

Hollywood Park Casino
03.2008 - 08.2019

Associate of Arts - Business

El Camino College
Guadalupe Hernandez