Guadalupe Guerrero
Lathrop
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services, and consumer trends. Dependable achiever committed to holding the highest ethical standards and maintaining customer trust.
Overview
4
4
years of post-secondary education
16
16
years of professional experience
Work History
Stow Associate / Social Distance Ninja/Warehouse Packer
Amazon
Tracy
03.2020 - 07.2026
- Packed customer orders for timely delivery to ensure customer satisfaction.
- Picked customer orders to sort, pack and prepare orders for shipment.
- Replenished shelves with products to ensure availability for customer orders.
- Performed daily cycle counts and audits to maintain accurate inventory records.
- Used handheld scanner to sort products onto appropriate shelves daily.
- Labeled boxes, containers, and pallets for shipment purposes.
- Coached associates on social distancing and proper mask usage to promote a safe workplace.
- Collaborated with colleagues to meet daily productivity goals.
- Adapted to changing demands in fast-paced warehouse setting effectively and efficiently.
- Followed safety protocols to minimize accidents and maintain a secure environment.
- Supervised different areas of the facility.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Participated in team meetings to identify workflow improvements and enhance overall customer satisfaction
- Worked flexible hours, including weekends and holidays, to meet warehouse demands.
Garden Associate
The Home Depot
Manteca
02.2019 - 01.2020
- Organized and maintained garden displays for optimal customer engagement.
- Facilitated safe loading of purchased items for customer convenience.
- Stocked shelves with seasonal gardening products and tools.
- Performed regular watering of plants to ensure optimal growth.
- Welcomed customers, answered questions and offered to assist with choosing, locating and accessing products.
- Translator for Spanish speaking customers in the Appliance department.
- Provided expert advice on paint types and application techniques.
Crew trainer
McDonald’s Opener
05.2017 - 03.2019
- Managed grill area to prepare high-quality food.
- Prepared breakfast and lunch food
- Facilitated communication for Spanish-speaking customers, enhancing their service experience.
- Maintained cleanliness by completing multiple cleaning responsibilities.
- Operated kitchen equipment following safety protocols and guidelines.
- Served meals to customers in a friendly and courteous manner.
- Performed opening duties such as setting up workstations with necessary supplies.
- Assisted in the preparation of food items according to recipes and instructions.
kleen, Cashier /manager
Quicki, Car wash
Manteca
08.2010 - 05.2017
- Key holder, handled closing and opening duties, and ensured space was tidy and ready for business each day.
- Managed various payment machines to facilitate smooth customer transactions and service.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Provided each gas station customer with the highest levels of service and satisfaction at all times.
- Processed employee payroll, ensuring timely and accurate compensation for all staff.
- Detailed cars, providing comprehensive cleaning services including wash, vacuum, dusting, rims, and tires.
- Conducted register audits in the morning and afternoon to ensure accuracy and accountability.
- Executed inventory and stocked goods and merchandise, maintaining organized displays and product availability.
Education
Manteca High school
Manteca, CA 08.2006 - 05.2010
Skills
- Inventory management
- Attention to detail
- Time management
- Adaptability
- Problem solving
- Teamwork
- Strong Work ethic
- Critical thinking
- Bilingual communication
- Organizational skills
Timeline
Stow Associate / Social Distance Ninja/Warehouse Packer
Amazon
03.2020 - 07.2026
Garden Associate
The Home Depot
02.2019 - 01.2020
Crew trainer
McDonald’s Opener
05.2017 - 03.2019
kleen, Cashier /manager
Quicki, Car wash
08.2010 - 05.2017
Manteca High school
08.2006 - 05.2010