Guadalupe Gonzalez
National Sales & IT Project Coordinator
Placentia
Summary
Resourceful Project Manager with five years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
National Sales & IT Project Coordinator
Provenza Floors
11.2023 - Current
- Optimized resource allocation for projects, ensuring timely delivery without sacrificing quality.
- Developed comprehensive project documentation, including scope statements, timelines, budgets, and status reports.
- Coordinated cross-functional teams for multidisciplinary projects, resulting in more cohesive solutions.
- Facilitated post-project reviews to identify areas for improvement in future initiatives.
- Managed multiple IT projects simultaneously, prioritizing tasks based on urgency and potential impact on the organization''s goals.
Return Merchandise Authorization Manager
Provenza Floors
01.2021 - 10.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Sample Operations Lead
Provenza Floors
03.2020 - 01.2021
- Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
- Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
- Championed change management efforts across organizational departments, assisting employees in adapting to new policies or procedures effectively.
- Reduced operational costs through continuous improvement initiatives and cost-saving measures.
Education
No Degree - Business Administration And Management
Cypress College
Cypress, CA 05.2001 -
Skills
Software development life cycle
Project scheduling
Business analysis
Verbal and written communication
Team collaboration
Staff management
Project management
Planning and scheduling
Project planning and development
Customer relations
Productivity improvement
Certification
MCP - Microsoft Certified Professional
Timeline
National Sales & IT Project Coordinator
Provenza Floors
11.2023 - Current
Return Merchandise Authorization Manager
Provenza Floors
01.2021 - 10.2023
Sample Operations Lead
Provenza Floors
03.2020 - 01.2021
No Degree - Business Administration And Management
Cypress College
05.2001 -
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