Guadalupe Fernandez Alvarez
Bakersfield
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
5
5
years of professional experience
Work History
Server
Zama Latin American Cuisine
03.2024 - 05.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
El Puesto Cocina & Lounge
04.2023 - 06.2024
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Behavior Interventionist
Easter Seals Southern California
11.2022 - 05.2023
- Maintained records of ongoing assessments and documentation of updates.
- Provided crisis intervention services when necessary, ensuring the safety and wellbeing of all individuals involved.
- Promoted positive behavior change through consistent reinforcement and appropriate consequences.
- Improved student behavior by developing and implementing tailored intervention plans.
Deputy Sheriff
Kern County Sheriff's Office
09.2020 - 05.2021
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Observed jail and inmate activity to maintain order and safety.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
Education
Associate of Science - Animal Science
Bakersfield College
Bakersfield, CA01-2026
High School Diploma -
Mira Monte High School
1800 S Fairfax Rd06-2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Zama Latin American Cuisine
03.2024 - 05.2025
Server
El Puesto Cocina & Lounge
04.2023 - 06.2024
Behavior Interventionist
Easter Seals Southern California
11.2022 - 05.2023
Deputy Sheriff
Kern County Sheriff's Office
09.2020 - 05.2021
Associate of Science - Animal Science
Bakersfield College
High School Diploma -
Mira Monte High School
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