Guadalupe Cacho
Kelseyville
Summary
Highly organized and dependable professional with a proven ability to manage multiple priorities while maintaining a positive, team-focused attitude. Known for taking initiative and embracing additional responsibilities to support team success. Recognized for a nurturing and empathetic approach, with a calm and respectful demeanor in emergency situations. Passionate about student support, resource advocacy, and breaking barriers to help others succeed in diverse educational environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Transcripts and Records Specialist Lead CICA
Highlands Community Charter and Technical
1333 Grand Ave, Sacramento, CA 95838
06.2024 - Current
- Manage and process academic records, including independent study, credit recovery, and adult education.
- Ensure transcript accuracy and FERPA compliance.
- Oversee graduation validation and data integrity in PowerSchool and CALPADS.
- Supervise Counselor Technicians and provide training on transcript policies.
- Collaborate with staff to improve transcript workflows and student recordkeeping
Transcripts and Records Specialist
Highlands Community Charter and Technical
1333 Grand Ave, Sacramento, CA 95838
02.2023 - 06.2024
- Evaluate and audit incoming transcripts for credit transfer, class placement, and diploma eligibility.
- Build and maintain transcript audit rules in PowerSchool for accurate degree tracking.
- Interpret domestic and international records to align with graduation requirements.
- Support and train staff on transcript processes and recordkeeping best practices.
- Ensure data accuracy and compliance with FERPA and institutional policies.
Counselor Technician
Highlands Community Charter and Technical
1333 Grand Ave, Sacramento, CA 95838
09.2021 - 02.2023
- The Counseling Technician works with High School counselors to provide students with information about post-secondary careers and educational opportunities, coordinates educational testing and counseling department activities, and maintains related reference materials.
- Supporting the Transcript and Records team.
- Generate and issue high school diplomas, transcripts, and certificates of completion for graduating students.
Youth Mentor Volunteer
Roberts Family Development Center
766 Darina Ave, Sacramento, CA 95815
03.2022 - 05.2022
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Helped youths set realistic goals and create action plans to achieve desired outcomes.
- Encouraged healthy decision-making by providing resources on nutrition, exercise, stress management, and mental health practices.
ELD Navigator
Highlands Community Charter and Technical
1333 Grand Ave, Sacramento, CA 95838
08.2021 - 09.2021
- The IHS Navigator works with IHS students to deliver assistance in the students’ native languages whenever possible, connecting students with community, school resources, and services as needed.
- The purpose of this position is to provide a means for clear communication for the student to receive information regarding school activities, procedures, programs, Career technical guidance, and services that are available.
Respite Worker
Sonia Incorporated
100 Rose Dr UNIT 140, Benicia, CA 94510
07.2017 - 08.2021
- Providing ill, elderly, or disabled clients with assistance, companionship, and comfort
- Administering prescribed medications and monitoring vital signs
- Assessing the physical, mental, and emotional conditions of clients
- Managed emergency situations calmly and efficiently while following established protocols to ensure client safety.
Education
Master of Arts - Education
National University
La Jolla, CA05-2026
Bachelor of Arts - Ethnic Studies
California State University, Sacramento
08.2022
Associate of Science - Justice Studies
Santa Rosa Junior College
Santa Rosa, CA05.2020
Skills
- Proficient in Microsoft Office application (Word, Excel, PowerPoint)
- Skilled in Google Workspace
- Academic support services
- Team leadership
- Records management
- Proficient in PowerSchool
- Certified in CPR
- Fluent in Spanish (Writing, reading, speacking)
Certification
CPR
Timeline
Transcripts and Records Specialist Lead CICA
Highlands Community Charter and Technical
06.2024 - Current
Transcripts and Records Specialist
Highlands Community Charter and Technical
02.2023 - 06.2024
Youth Mentor Volunteer
Roberts Family Development Center
03.2022 - 05.2022
Counselor Technician
Highlands Community Charter and Technical
09.2021 - 02.2023
ELD Navigator
Highlands Community Charter and Technical
08.2021 - 09.2021
Respite Worker
Sonia Incorporated
07.2017 - 08.2021
Bachelor of Arts - Ethnic Studies
California State University, Sacramento
Master of Arts - Education
National University
Associate of Science - Justice Studies
Santa Rosa Junior College