Griselda Solis
Los Angeles,CA
Summary
Dynamic Business Development Manager with a proven track record at Aveanna Healthcare, excelling in revenue development and strategic business planning. Skilled in relationship development and decision-making, I successfully negotiated long-term agreements and fostered growth through innovative marketing initiatives, ensuring compliance and enhancing client satisfaction.
Overview
8
8
years of professional experience
Work History
Business Development Manager
Aveanna Healthcare
04.2024 - Current
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Built relationships with customers and community to establish long-term business growth.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Developed and executed quarterly rolling calendar of events.
- Collaborated with other departments to develop integrated branding and public relations strategies.
- Networked with customers, prospects and partners at conferences and trade shows.
Research & Resolution Specialist Lead
Aveanna Healthcare
07.2017 - 04.2024
- Trained new team members on company protocols and best practices for handling disputes.
- Primary contact of the department to resolve critical cases on time without further escalation.
- Collaborated with cross-functional teams to address recurring problems impacting multiple clients.
- Reviewed existing service agreements to verify contract terms during disputes.
- Managed high volume of cases while maintaining strict adherence to deadlines and quality standards.
- Ensured compliance with all relevant regulations during resolution process.
- Conducted thorough investigations into each case, gathering necessary evidence and information.
- Participated in regular meetings with management to discuss performance metrics and goals.
- Escalated unresolved cases to appropriate supervisors or managers.
- Coordinated with other team members to resolve customer issues affecting payments.
- Generated receivables reports for review and investigated discrepancies.
- Developed and cultivated relationships with Regional Centers.
Education
High School Diploma -
Gertz-Ressler High School
Los Angeles, CA06-2010
Skills
- Promotional planning
- Prospecting
- Revenue development
- Strategic business planning
- Decision-making
- Performance goals
- Account management
- Relationship development
- Growth management
Timeline
Business Development Manager
Aveanna Healthcare
04.2024 - Current
Research & Resolution Specialist Lead
Aveanna Healthcare
07.2017 - 04.2024
High School Diploma -
Gertz-Ressler High School
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