Summary
Overview
Work History
Education
Skills
Timeline
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Griselda Solis

Los Angeles,CA

Summary

Dynamic Business Development Manager with a proven track record at Aveanna Healthcare, excelling in revenue development and strategic business planning. Skilled in relationship development and decision-making, I successfully negotiated long-term agreements and fostered growth through innovative marketing initiatives, ensuring compliance and enhancing client satisfaction.

Overview

8
8
years of professional experience

Work History

Business Development Manager

Aveanna Healthcare
04.2024 - Current
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Built relationships with customers and community to establish long-term business growth.
  • Generated new business with marketing initiatives and strategic plans.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Developed and executed quarterly rolling calendar of events.
  • Collaborated with other departments to develop integrated branding and public relations strategies.
  • Networked with customers, prospects and partners at conferences and trade shows.

Research & Resolution Specialist Lead

Aveanna Healthcare
07.2017 - 04.2024
  • Trained new team members on company protocols and best practices for handling disputes.
  • Primary contact of the department to resolve critical cases on time without further escalation.
  • Collaborated with cross-functional teams to address recurring problems impacting multiple clients.
  • Reviewed existing service agreements to verify contract terms during disputes.
  • Managed high volume of cases while maintaining strict adherence to deadlines and quality standards.
  • Ensured compliance with all relevant regulations during resolution process.
  • Conducted thorough investigations into each case, gathering necessary evidence and information.
  • Participated in regular meetings with management to discuss performance metrics and goals.
  • Escalated unresolved cases to appropriate supervisors or managers.
  • Coordinated with other team members to resolve customer issues affecting payments.
  • Generated receivables reports for review and investigated discrepancies.
  • Developed and cultivated relationships with Regional Centers.

Education

High School Diploma -

Gertz-Ressler High School
Los Angeles, CA
06-2010

Skills

  • Promotional planning
  • Prospecting
  • Revenue development
  • Strategic business planning
  • Decision-making
  • Performance goals
  • Account management
  • Relationship development
  • Growth management

Timeline

Business Development Manager

Aveanna Healthcare
04.2024 - Current

Research & Resolution Specialist Lead

Aveanna Healthcare
07.2017 - 04.2024

High School Diploma -

Gertz-Ressler High School
Griselda Solis