Griselda Lopez
Fresno
Overview
18
18
years of professional experience
Work History
Janitorial Manager
MJM
Fresno
02.2002 - 05.2020
- Communicated regularly with management concerning progress updates on projects or any other matters that require attention.
- Provided guidance to employees on proper use of cleaning supplies, chemicals, and equipment.
- Monitored inventory levels of cleaning supplies and ordered additional items as needed.
- Conducted regular inspections of janitorial staff performance, ensuring quality standards are met.
- Maintained records of inventory usage, budgeting activities, personnel evaluations, and other related documents.
- Ensured compliance with applicable laws, regulations, safety standards, health codes.
- Ensured all janitorial equipment is maintained and in working order.
Cashier/Stocker/Warehouse Worker
99 Cents Only
Clovis
04.2009 - 08.2012
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Followed company security procedures for handling large sums of money.
- Learned roles of other departments to provide coverage and keep store operational.
- Worked closely with front-end staff to assist customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Verified customer age requirement for alcohol or tobacco purchases.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Built and maintained productive relationships with employees.
- Received and processed incoming shipments of merchandise.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Monitored expiration dates of perishable items to ensure freshness.
- Assisted with store displays and window dressing as needed.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Replenished items to maintain stock availability.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Education
GED -
Clovis Adult School
Clovis03-2005
Skills
- Cleaning procedures
- Employee training
- Quality assurance
- Customer service
- Safety protocols
- Chemical handling
- Effective communication
- Teamwork
- Positive attitude
- Teamwork and collaboration
- Multitasking Abilities
- Self motivation
- Adaptability and flexibility
- Organizational skills
- Equipment maintenance
Timeline
Cashier/Stocker/Warehouse Worker
99 Cents Only
04.2009 - 08.2012
Janitorial Manager
MJM
02.2002 - 05.2020
GED -
Clovis Adult School