Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Griselda De La Torre

Rosamond,CA

Summary

Dedicated Certified Medical Assistant (CMA) providing clinical and administrative support in fast-paced healthcare settings. Skilled in vital signs monitoring, phlebotomy, medication administration, and EHR documentation. Passionate about delivering compassionate patient care while ensuring efficiency in medical settings.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Clinical Research Coordinator

Om Research
10.2023 - 03.2025
  • Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
  • Obtain and maintain IRB approvals and study related documentation
  • Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
  • Collected, processed, and shipped lab specimens.
  • Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
  • Followed informed consent processes and maintained records.
  • Trained new team members on essential clinical research protocols and procedures, promoting a culture of continuous learning.
  • Performed patient assessments,such as vital signs, patient history and documentation, basic physical assessments, including specialized assessments, such as urinalysis (dipstick test), Electrocardiogram (ECG/EKG) , blood draws, fibroscan, blood glucose testing and pregnancy testing.
  • Maintain accurate and complete source documents and case report forms (CRFs)
  • Assist with audits and monitor visits from sponsors or regulatory agencies

Instructional Aide

Eastside Union School District
05.2023 - 10.2023
  • Enhanced student engagement by incorporating hands-on activities and interactive learning tools into lessons.
  • Support students with special needs, following Individualized Education Programs (IEPs)
  • Assist teachers in preparing lesson materials for daily instruction and classroom activities.
  • Provide additional academic support in subjects like reading, math and writing
  • Help maintain a safe and inclusive learning environment
  • Grade assignments and record student progress as directed by the teacher
  • Supported English Language Learners (ELLs) to deliver high-quality education for students learning English.
  • Supervise students during recess, lunch, ans transitions between activities

Pharmacy Clerk

Rite Aid
07.2021 - 02.2023
  • Verified prescription information prior to entry in pharmacy computer system.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Streamlined pharmacy operations by maintaining a clean and organized work environment.
  • Stocked shelves with medications and other pharmacy items for consistent availability and prepared expired drugs for proper destruction
  • Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system
  • Received and processed written, electronic, or over the phone prescriptions from physician's offices and hospitals
  • Prepared prescription transfers to other pharmacies
  • Transmitted claims and processed payments to insurance companies
  • Prepared medications for dispensing by counting, pouring, labeling, verifying doses, and reconstituting if needed.

Customer Service Manager

Vallarta Supermarket
08.2015 - 11.2019
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Monitored staff performance to ensure adherence to customer service standards.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, voucher, gift card, or automatic debit.
  • Processed sales, returns, and exchanges accurately.
  • Counted cash drawers at shift changes and reconcile discrepancies.
  • Verified accuracy and processed incoming checks (personal and business).
  • Conducted regular training sessions for staff on new products, services, and customer service techniques.

Education

Certificate - Medical Assistant

Career Care Institute
Lancaster, CA
11-2024

High School Diploma -

Eastside High School
Lancaster, CA
06-2015

Skills

  • Phlebotomy
  • Collecting lab specimens ( blood draws, urine samples, throat swabs)
  • Sterilizing medical instruments and maintaining infection control
  • Lab processing: Centrifuge and aliquoted specimens for testing and transportation
  • Administering injections and immunizations
  • Patient-focused care
  • Medical Terminology
  • Data entry
  • Patient scheduling
  • Vital sign measuring
  • Electrocardiography (ECG/EKG)
  • Certified Fibroscan Tech
  • Medication Administration: oral, topical, and injectable to patients following physician orders and safety protocols
  • Office Software: Word, Excel, Powerpoint
  • Clinical trial management Systems (CTMS): Proficient in utilizing multiple CTMS platforms including RealTime CTMS
  • Skilled in EDC systems for clinical trial management such as Medidata, Inform, Clintrak

Certification

  • Basic Life Support (BLS) - American Heart Association.
  • National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).

Languages

Spanish
Native or Bilingual

Timeline

Clinical Research Coordinator

Om Research
10.2023 - 03.2025

Instructional Aide

Eastside Union School District
05.2023 - 10.2023

Pharmacy Clerk

Rite Aid
07.2021 - 02.2023

Customer Service Manager

Vallarta Supermarket
08.2015 - 11.2019

Certificate - Medical Assistant

Career Care Institute

High School Diploma -

Eastside High School

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Griselda De La Torre