Griselda Benavides
Brawley
Summary
Motivated professional with strong customer service, leadership, and patient care training. Over 23 years of experience managing fast-paced environments while delivering excellent service and building strong teams. Completed Medical Assistant training with knowledge of clinical procedures, patient care, and medical office operations. Known for reliability, organization, and the ability to work well with diverse populations.
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Panda Express
Calexico
03.2018 - Current
- Manage daily restaurant operations and lead team members to maintain high service standards.
- Manage inventory, labor cost and P&L responsibility.
- Train, coach, and supervise staff to improve performance and teamwork.
- Ensure food safety, sanitation, and quality standards are consistently met.
- Resolve customer concerns professionally to maintain high satisfaction.
- Maintain a clean, safe, and organized work environment.
Crew Member
Argos Hospitality Services - Jack in the Box
El Sobrante
- Provided excellent customer service in a fast-paced environment.
- Operated drive-through and register while maintaining accuracy and efficiency.
- Handled customer concerns and maintained positive guest interactions.
- Collaborated with team members to ensure smooth daily operations.
Education
Medical Assistant Certificate -
Central Union Adult School
GED -
Baden High School Adult Education
South San Francisco, CASkills
- Team Building, Mentoring, Conflict Resolution
- Inventory Management, P&L , Health & Safety Compliance
- Fast Learner, Proactive Problem Solving, Competitive Drive
- Patient Care & Vital Signs
- Medical Office Procedures
- Electronic Records & Documentation
- Customer Service & Communication
- Team Leadership & Staff Training
- Food Safety & Quality Control
- Multitasking in Fast-Paced Environments
- Bilingual: English & Spanish
Certification
- CPR Certification, 05/01/23
- Food Safety Manager Certification, National Registry of Food Safety Professionals, Not Provided
Timeline
Store Manager
Panda Express
03.2018 - Current
Crew Member
Argos Hospitality Services - Jack in the Box
Medical Assistant Certificate -
Central Union Adult School
GED -
Baden High School Adult Education